Pumps : Internal Sales Administrator From 2022-05 To 2022-09
Duties
- Liaise with customers regarding their spares & OE enquiries.
- Prepare quotations on BAAN LN as per the SOP (QTC 100 sales quotations).
- Submit quotations to customers for parts required follow up and update in LN.
- Capture quotations submitted on Salesforce.
- Load customer orders on BAAN LN as per the SOP (QTC 100 sales order entry).
- Generate pro-forma invoices should they be required for shipment.
- Expediting of customer orders and back orders including forward planning to avoid late deliveries/ improve OTD.
- Compile Shipments for handover to Exports Team for Africa.
- Prepare Commercial Invoices & Packing lists.
- Generate customer invoice once shipment has been confirmed by exports for delivery of goods to local customers.
- Monitor and resolve customer GIT issues.
- Contact customers for outstanding order reports for reconciliation Bi-monthly.
- Assist debtor’s department in maintaining / improving debtors ageing.
- Manage pre-paid accounts including pro-forma invoices and debtor’s allocations.
- Capture and filing of POD’s and Export documents.
: Unemployed From 2022-10 To Current
Duties
: Unemployed From 2021-04 To 2022-04
Duties
PPE & Safety Equipment : Internal Sales Administrator From 2019-08 To 2021-03
Duties
- SAP
- Answering calls and dealing with customer queries
- Capture order
- Attend to customer queries
- Quote Creation
- Sales orders Creation on SAGE
- Invoicing if needs
- Expediting
- Dealing with customer queries
- Communicate with warehouse with regards to stock availability & Deliveries
- Cold Calling
- Stock Taking
- Relieve Reception
- Advise on product
Chemical : Internal Sales From 2014-01 To 2019-07
Duties
- Quotations
- Answering calls
- Customer service
- Quotations
- Expedited stock
- Counter sales
- Dealt with a specific type of customers as per managing director
- Assisted external sales person with clients with quotes
- Processed of orders via telephonically, through faxed or e-mailed orders
- Advised customers on products
- Arranged deliveries of stock ordered by customers
- Filed of invoices and daily cash up.
Chemicals : Internal Sales From 2009-01 To 2013-12
Duties
Answered of incoming calls
Dealt with customers only on the phone or via e-mail, capturing of orders & invoicing
Dealt with export orders , arranged paperwork for export purposes with transporters
Arrange deliveries to foreign countries in Africa particularly via courier services
Made sure that all documentation for export deliveries are in order
Made sure that stock to be exported is weighed properly for couriers services, making sure that invoices correspond with is to be delivered to foreign countries to avoid stock being sent back from the border, stock taking, assist credit controllers with any account query and pricing query.
Phoned clients with regards to making sure targets are reached
Manufacturing : Senior Internal Sales From 2003-01 To 2008-12
Duties
- Answered incoming calls
- Headed the sales department as senior internal sales
- Made sure targets were met by phoning clients and getting orders
: Unemployed From 1996-01 To 2002-12
Duties