Human Resources Director

• Conduct all of the below activities for all the companies that are a part of the Kutana Investment Group of companies
• Managing the HR operations and providing overall direction and guidance to assigned staff including direct supervision, leadership, coaching, training and development.
• Managing employee relations, affirmative action, recruiting and employment, wage and salary administration, benefit administration and job evaluation processes.
• Advising all levels of the organization on statutory obligations.
• Managing all written communication processes and correspondences to all employees in a timeous and accurate manner.
• Leading the facilitation of high-level management team reviews.
• Overseeing problem-solving, performance management, short and long-range planning as well as conflict resolutions.
• Exercising influence and guidance to leadership teams, direct reports as well as to employees throughout the organization
• HR Budget Forecast and personnel expense management
• Making Strategic people management decisions
• Full Function day to day HR at different sites

• HR Administration and employee benefits
• Implement and maintain systems to ensure that HR Administration is effectively implemented
• Monitor to ensure that all relevant HR administrative data is captured and used effectively
• Ensure all HR transactions are conducted timeously and accurately
• Analyze trends and implement measures to ensure increased productivity
• Discuss results with Regional General Manager and Regional Operations Managers
• Ensure that all people at Masscash have job descriptions and /or performance contracts.
• With the payroll department ensure that associate demographic data is kept up to date.
• Schedule benefits orientation and other benefit training.
• Building effective stakeholder relationships
• Build and maintain effective relationships with store managers so as to create buy-in for HR procedures 
• Act as a consultant to store managers on HR and IR related issues
• Build relationships with shop stewards and other union officials so as to facilitate ease of negotiation 
• Build and maintain good consultative relationships with MASSCASH head office HR team so as to facilitate effective upwards and downwards communication (co-ordinate with Land D team and with other HR processes)
• Manage human resources function to achieve strategy
• Employee Relations
• Ensure good relationships and positive feedback i.t.o. morale in store, grievances 
• Obtain survey results to ascertain general feeling among staff 
• Consolidate results of stores and look for trends 
• Highlight these trends at a Regional Executive level and feedback to Group HR Manager at Central Services
• Ensuring that disciplinary, grievance and other procedures are effectively applied
• Ensure internal processes are exhausted for grievances before referral to CCMA 
• Obtain feedback and input from shop stewards. Ensure structures are in place to give support to employee well-being 
• Represent the store/company at the CCMA in the case of a CCMA case 
• Advice and counsel store managers with regard to labour relations matters
• Prepare company’s case and lead wage negotiations
• Ensure negotiations between the organization and employee representatives are effective
• Talent Management 
• Attraction & Selection 
• Ensure appropriate staffing and action accordingly
• Control the recruitment process in the stores and ensure that all recruitment is done in accordance with Masscash policy and legislative requirements
• Supervise and manage all recruitment of Grades from 11 and below or at Occupational Level4 - (especially supervisor and manager recruitments) in conjunction with Line Managers and Group Talent Manager
• Identify need for creation of position and forward recommendations to Regional General Manager and HR Executive
• Ensure appointments are in line with EE targets / strategy
• Select and place candidates in terms of agreed recruitment and selection process
• Ensure that Appointment, Transfers & Promotions above Grade 11 are escalated to the Remuneration Committee
• Retention
• Manage the retention of associates that have been successfully recruited and placed within the business.
• Develop and empower associates, recognizing and rewarding value-added performance
• Support talent management initiatives to attract and retain high performers.
• Manage the on-boarding process. 
• Career Pathing and Succession Planning
• Identify, manage and develop talent 
• Drive and monitor talent pool through an annual rigorous workforce analysis
• Assist Masscash in managing the talent pool, and succession planning through various assessments.
• Consult on all succession planning within stores in the region
• Ensure support for graduates throughout programme until placement
• Performance Management
• Ensure business units and individuals have set quantitative and qualitative performance objectives. 
• Ensure individual performance objectives are in place and reviewed to meet organizational and individual needs*
• Ensure bi-annual performance reviews take place
• EE Plan and Reporting
• Develop Regional Annual EE Plan; ensure its monitoring and evaluation.
• Submit quarterly EE Reports to Group Talent Manager
• Drive implementation of Employment Equity Targets
• Effective self-management 
• Demonstrate consistent application of internal procedures
• Escalate identified problems to relevant manager
• Promote harmony and teamwork
• Promote sharing of knowledge through informal and formal channels
• Apply knowledge of the organisational systems, structures, policies and procedures to achieve strategic objectives 
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Maintain a positive attitude
• Respond openly to feedback 
• Take ownership for driving own career development 
• Manage own development (skills and knowledge) 
• Plan and prioritise, demonstrating abilities to manage competing demands
• Communicate effectively, maintaining relationships) 
• Effective management of Training and Development
• Manage implementation of Regional Training and Development plan 
• Drive training budget according to Regional Training Needs Analysis
• Continually strive to up-skill and motivate associates through effective leadership, mentoring, coaching, performance improvement and the creation and implementation of individual development plans
• Monitor implementation of training needs as per individual development plans 
• Manage Learning & Development Coordinator 
• Productivity Management 
• Report on labour productivity and ensure that correct measures are in place to keep productivity at effective levels
• Drive productivity through on-going monitoring of core business and acquisitions
• Report on productivity statistics for Monthly Executive Reports/ Quarterly Board Meetings include all metrics i.e. Sales per FTE, GMROL, Sales per EE, Sales per salary bill
• Monitor FTE figures against budget
• Ensure strategic and contingency manning for all departments
• Design and maintain budgets to ensure that lowest long-term costs are favoured over short-term gains
• Advise managers on how to ensure optimal productivity with lowest staff costs

• To Provide an operational and HR support to the company’s workforce within South Africa and Africa countries such as Botswana , Namibia , Kenya, Swaziland , Mozambique ect

• To serve as a platform between management and operations for the business whilst interacting on a global scale.
• Advise and counsel employees on work, career, personal and industrial matters
• Human Resources Generalist duties:-
• Recruitment and Selection
• Maintaining personal records of employees regarding wages, leave, training, etc.
• Labour Relations Act and other relevant acts compliance
• Human resources system administration
• Administer and coordinate Employment Equity and the scorecard
• Training and development
• Assist with gathering of information entrants and exits
• Job descriptions and KPI’s for all staff
• Capture, update and maintain HRM information into the system
• Coordinate flow of and maintain records of performance management documentations
• Generate and compile HR data/statistics to management for reporting purposes
• Assist in the general Employee Relations activities and interventions
• Organize , plan and develop all HR activities in the business
• Occupational Health and Safety administration
• BEE Scorecard
• EXCO level activities and reporting
• Training Department
• Take care of Africa units
• Payroll
• Full function senior human resources role

• Plan, direct and coordinate the human resources activities of the region, and ensures effective management and administration of all relevant processes.
• Advises management on and ensures effective application of all HR processes in the region. 
• Administers and coordinates the recruitment and selection process in accordance with company and regulatory requirements and directives which include:
• advertising vacancies in the relevant media
• conducting interviews with potential candidates
• preparing offers of employment and appointment letters as required
• Conducts employee entry and exit processes namely induction and exit interviews.
• Facilitates the Performance Management process within the region by ensuring that performance contracting and feedback discussions are conducted in accordance with the policy. 
• Promotes sound employment relations by:
• maintaining Industrial Relations and Employee Well-being functions
• assisting with and facilitating disciplinary, grievance and appeal processes
• coordinating and facilitating employee assistance programmes
• advising and assisting employees in solving employment related problems and complaints
• communicating with the unions on a regular basis
• Conducts general HR administration and maintains relevant documentation pertaining to transfers, salary adjustments, promotions, appointments, and other.
• Ensures effective payroll administration by providing relevant input and monitoring accuracy of employee information.
• Analyses regional training needs on a regular basis and advises and reports to the HR Executive and Line management.
• Ensures that training is implemented and assesses success of training carried out.
• Assists management and employees with information on the different HR policies and procedures as required.
• Ensures that staff is trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increase productivity
• Projects : Launch and established the Owner Driver Scheme for the paper management
• Opened up the Nelspruit Branch
• Relocated the Bloemfontein Branch
• Play an active role in CSI , and ED , Health and Safety aspects
• Section 14 transfers on the provident fund
• Section 197 of staff
• Integration of new businesses bought by the holdings company 

• Assist with the development and implementation of the organisation’s HR and training strategy, plan and budget
• Manage all staff matters, compliance with statutory and legal requirements in respect of HR, industrial relations and labour matters.
• Manage the recruitment process and induction of new staff.
• Manage all staff related matters including disciplinary and grievance matters and the application of the organisation’s staff policies and ensure compliance with policy and legislation in these matters.
• Work with management to plan and implement staff development, training and support across the organisation.
• Manage interns, volunteers and temporary placements
• Manage remuneration. Be responsible for salaries, deductions and all statutory returns
• Provide support to all managers and staff in respect of the management of performance, motivation, morale, staff communications and all industrial relations issues.
• Liaise with training service providers, personnel agencies and all external organisations relating to human resource management and labour relations.
• Draft and submit reports.
• Assist the Director Support Services in the effective running of the department

Create, implement and manage all general HR systems and procedures in terms of:

• Induction of new staff
• Letters of offer
• Letters of appointment
• Staff leave
• Staff loans
• Day to day administration

Create, implement and manage systems and procedures in terms of:

• Employee Handbook and Company Code of Conduct
• All Policy and Procedure Documents
• Create, implement and manage the Performance Management Program (PMP) in terms of:
• Developing job analysis and descriptions
• Setting objectives and measurable
• Conducting reviews
• Driving the Bonus Scheme
• Driving the Commission & Incentive Program
• Setting development and training outlines

Create, implement and manage the Disciplinary Code in terms of:

• Compliance of procedure to legislative requirements
• Educating staff and management as to the application of the code
• Addressing non-performance and disciplinary transgressions
• Conducting disciplinary enquiries
• Addressing grievances

Create, implement and manage human capital in terms of:

• Change management
• Skills Development
• Occupational Health & Safety
• Balanced Scorecard

Create, implement and manage permanent recruitment in terms of:

• Establishing a recruitment procedure
• Establishing standards, forms, database and systems to support recruitment
• Placing advertisements for positions
• Receiving and screening CV’s
• Conducting interviews
• Executing proper checks on credentials of candidates
• Liaison with clients in terms of CV’s sent, and interviews being set up
• Following through with placement of candidates

Create, implement and manage temporary recruitment in terms of:

• Establishing a recruitment procedure
• Establishing standards, forms, database and systems to support recruitment
• Placing advertisements for positions
• Receiving and screening CV’s
• Conducting interviews
• Executing proper checks on credentials of candidates
• Liaison with clients in terms of CV’s sent, and interviews being set up
• Following through with placement of candidates
• Liaison in terms of performance of the temp
• Training and regular workshops to ensure temp maximum performance
• Regular site visits to ensure “fit” and suitability of temp

Create, implement and manage training programs in terms of:

• Graduate Program
• Public Programs
• Customized Client Programs
• Mentoring and coaching

Drive training implementation in terms of:

• Sourcing and/or creating training manuals
• Creating a library of material
• Sourcing and organizing venues, catering, supplies, etc
• Sourcing and creating alliances with trainers and other service providers
• Advertisements of training programs
• Sourcing learners and filling courses
• Establish accreditation as a training provider

Client liaison and consultation in terms of:

• Day to day activities
• Payroll authorization
• Compliance with policies and procedures

Conduct due diligences on potential clients in terms of:

• Assessing current/established policies and procedures
• Conducting a skills audit on all staff
• Assessing compliance with BCEA, OH&S and LRA
• Reviewing payroll processing to date including individual letters of appointment and supporting documents
• Execute implementations as per due diligence recommendation and client acceptance in terms of all HR related areas
• ISO Standards Evaluation Assessment
• On site for clients

• Head hunting for specialised positions
• Recruitment and selection 
• Job cards 
• Employment of staff 
• Prescreening of staff 
• Verifications report on potential candidates 
• Placing advertisements in the newspaper 
• Advert lay out and design
• Employee master file generation 
• Maintain a company database / back up pool 
• All disciplinary codes 
• Coaching and counseling 
• One on One sessions 
• Warnings 
• Discipliner?s
• Induction 
• Sift work declaration 
• Contracts of employment 
• Indemnity forms
• Prepare outstanding for payroll purpose ? newly employed, resigned, COID etc 
• Escalation of payroll queries 
• All HR Administration stemming thereof ? Faxing , photocopying, emailing etc 
• CCMA Level cases represent company 
• Company newsletter 
• Staff evaluations yearly 
• Company surveys yearly 
• Staff training 
• Social Responsibility 
• Performance appraisals generation of documents
• Medicals for staff 
• Running payroll 
• Benchmarking of salaries
• BEE status documentation relating to labor 
• Managing and Motivating inter department 
• Career Management 
• Conflict resolution 
• Team building 
• Training Needs analysis 
• Generation of Job descriptions from lower lever to Higher Management 
• Compatibility Assessments such as mentoring succession planning etc 
• Human job Analysis
• Ensuring quality and accuracy 
• Organizing work flow 
• Meeting deadlines and time management 
• Assessing substandard teams 
• Generation of reports 
• Letters of increase 
• Staff Departmental records
• Generation of KPA?s per department from Line Manager down to Lower level staff 
• Oversee all HR functions 
• Chairperson of Social responsibility Committee 
• Coordinator of staff representatives committee 
• 16.2 Occupational Health and Safety committee
• COID Claims 
• Provident fund 
• Tax registrations for employees 
• Employment Equity and diversity management 
• Job profile analysis
• Workforce planning 
• Induction and staff projects 
• Compensation management 
• Team building exercise 
• ( Groups and team work ) 
• Job and organizational design 
• Skills development 
• Staff evaluation and training 
• Performance management 
• Organizational renew and change management 
• HRIS 
• Database management

• Answer all calls and direct the necessary messages to the relevant divisions 
• Take the detailed messages 
• Listening to prerecorded messages and direct it to the attention of the relevant departments 
• Draw up a daily report and forward it to the directors of the Company called Genesis Capital 
• Do general office administration for the medical aid division 4 members of staff 
• Type documents for 12 members of staff 
• Liaise and do work for the property division called Bridgeway Limited 
• Entertain Guest arrange there beverages 
• Interact with senior clients 
• Book the board rooms 
• Read out the diaries 
• Faxing and emailing 
• Mailing, sort through the mail and send through the necessary correspondence 
• Arrange for courier services 
• Conference calling 
• Prepare the board room for large presentations 
• Responsible for stationery requesting and keeping of a stock room 
• Liaise with overseas branches namely Berkley?s Management Services London 
• Keep a weekly stats record and report to the directors of the company 
• Oversee the office area 
• Maintain an address system of contacts 
• Pay bills for the Mangers via the internet 
• Generalized office administration 
• Assist with the back office over flow of work on high pressured deadline periods 
• Travel bookings and itineraries

Clients:

• Develop and researches existing clients
• Draw up list of clients to target
• Research targeted client list
• Telemarketing / cold calling to new clients
• Presentations to new and existing clients
• Sending letters of introduction / corporate profile to clients
• Negotiation of terms and conditions
• Client visits to SAPO and Roche Products
• Follow up correspondence to clients
• Send “thank you” letters after placements and reference checks have been done

Advertising:

• Write ands places adverts within the set budgets
• Draft up the actual advertisement to be placed
• Liaise with newspaper with respects to quotations, drafts and finalization of advert to be placed

Recruiting:

• Searches for candidates via our database, networking and the internet
• Evaluates candidates skills and experience by interviewing
• Performs necessary skills assessments
• Continually updates candidates on the database to ensure availability
• Reference checks candidates (prior being sent to clients).
• Prep candidates for interviews and debriefs candidate after interviews
• Presentation of candidate to clients and setting up of candidate interviews with clients
• Manage candidate resignation and counteroffers after an offer has been made
• Follow up with candidate and client monthly for the first three months after candidate has been placed to monitor client and candidate satisfaction
• Deal with any LRA or performance issues
• Send “regret” and  “congratulations” letters to candidates
• Market candidates to prospective clients
• Draw up job descriptions based on clients requirements
• Identify best possible match between candidate and client
• Attending Payroll queries
• Check timesheets for completion and correctness, then calculates hours and forwards it to Head Office
• Checks invoices and attach original timesheet to it
• Deliver invoices and pay slips to client and the temps
• Technical Recruitment both temp and permanent namely TOYOTA SA

Career Junction:

• Load job specs on Career junction website
•  Do follow up on career junction and source out potential candidates
• Maintain the career junction website for the entire company

Administration:

• Ensure that all CV’s are typed correctly and sent out timorously
• Ensure that all candidate records, Client files, activity reports are kept up to date
• Assist with the overflow typing of CV’s
• Ensure the continually update of candidate/client information of database
• Relief switchboard and reception management
• Purchases all refreshments and cleaning materials
• Ordering of stationery
• Supervises the cleaning lady
• Response handling
• Confirm appointments for Accounts Executives
• E- recruiting
• Setting up appointments for management 
• Minimum of 2 interviews per day minimum of 10 interviews per week
• All candidates to be interviewed and reference checked before referral to any client or prospective client for interviewing purposes
• Typing of all correspondence and Johannesburg Branch office documents
• Do follow ups with unsuccessful candidates
• Compile the assessment documents for assessments
• Faxing and emailing
• Mass Photocopying and printing
• Overseeing the back office
• Follow up with Accounts executives with respects to work times and client visit feedback reports
• Work on iniatives projects such as company team builders / Christmas parties and client events 
• Maintain a database with respects to referral books and order status boards
• Complete required reports included but not limited to extra reports which are requested by  management on a weekly and monthly bases
• Make sure deadlines are met with respects to time limitations on job specs
• Create new databases and improve efficiency of gazing information
• Keep a client profile list database
• Arranging Medical tests for candidates
• Liaise with other branches such as Bloemfontein, Cape town, Pretoria and Durban
• Switchboard relief on Panasonic PABX System
• Work out Quotations
• Setting up staff meetings
• Minute taking
• Acknowledgement of job specs
• Servicing the account maintaining the client
• Temporary and permanent  recruitment
• Labour Broking
• Response Handling
• Booking of Medicals
• Arranging small office functions
• Weekly stats reports

Payroll:

• Capturing staff information on a weekly / monthly and cut off basis
• Printing of reports
• Staff administration
• Leave administration
• Timesheet registration
• Experience on the basic terms and conditions of employment
• Salary queries
• Work out rates

Disciplinary

• Minute taking
• Compilation of the final report
• Initiating at disciplinary
• Chaired disciplinary on many occasions
• Researched and Investigated cases
• Made rulings under the balance of probability

Assessments:

• Target selection interviews
• Call center assessments
• Typing Evaluations
• MS Office Evaluations
• Telephonic assessments
• Job profile Briefings

Learnerships:

• Prescreening and selection
• Marking of assessments and rating candidates
• Generate the final report

Tenders:

• Worked on tenders for Metrorail
• Calculated the tender rate for temp placements
• Prepared the documents
• Submitted the tender together with CV’s of candidates

Ad – Hoc Duties:

• Courtesy call’s to candidates on special occasions such as Valentines Day, Easter, and Christmas.
• Attend to office automation problems such as make sure the office equipment is working to ensure efficiency