Real Estate - Property Mgt : Property Sales Advisor From 2017-03 To Current
Duties
Dedicated Estate Agent for the Craigavon Area in Fourways.
Manufacturing : Marketing & Customer Services Manager From 2011-11 To 2017-04
Duties
Outline
Reporting to the CEO and Chairman, lead a team of 9 staff members in both the marketing and customer services departments. Position the organisation, its products and services as strong and effective brands in the collective minds of end-users.
Key Responsibilities
Lead a team of 9 staff members in both the marketing and customer services departments
Manage the Marketing budget
Maintain and enhance the Marketing Plan quarterly
Forecast for the organisations 8 brands to enhance on stock levels for the new year
Measure and improve on customer satisfaction each year
Enhance garment quality through strategic factory enhancements – layout of key machines, reduce bottlenecks in the factory, and
Assist with work/time studies at the factory
Supply management with reports from SalesForce on a monthly basis – Sales, Complaints, Sample requests and new product developments
Update ISO policies work instructions and supporting documents for various departments
Key Achievements
Promoted to Management level - 2015
Project managed and executed a re-brand - 2016
Project managed a new CRM system (SalesForce) - 2015
Project managed and improved all product naming on the pricing schedule - 2016
Successfully manage around 20 exhibitions a year, both local and international
Increased annual sales by 20% each year through various strategic marketing campaigns
Project managed the new corporate website build - 2016
Hospitality - Resort : Marketing Co-ordinator From 2010-02 To 2011-10
Duties
Outline
Reporting to the marketing manager, tasks include that of coordinating all marketing activities
Key Responsibilities
Coordinate public relations campaigns
Assistance with the development of a new global website, gather and write all content
Implement and monitor company's social media campaigns
General administrative support of the marketing team
Co-ordinate tradeshow and events
Generate video content for each hotel’s recreational area
Continuous analysis of the SEO for the website
Education - Training : Marketing Assistant - Internship From 2009-06 To 2009-11
Duties
Manufacturing : Office IT Assistant - Internship From 2008-10 To 2009-02
Duties
IT - Software : Marketing Assistant - Internship, From 2007-10 To 2008-02
Duties
Marketing Assistant - Internship