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Summary of position:
To Provide a professional, accurate, effective CCTV monitoring service and to co-operate with the Security and Operations department.
To ensure integrity, accuracy and confidentiality of all information gained is secure at all times by strict compliance and in accordance to the Security and Operational procedures and code of practice.
Duties according to the company’s established policies and procedures including but not limited to:
To operate all equipment and cameras and to comply with the security and operational control room procedures at all times.
To Monitor view-screens effectively and to take any remedial or immediate action and notification as appropriate to events seen
To communicate between other departments, Branches in a professional and courteous manner at all times.
To record all events and actions taken in a clear, legible and accurate written format and to record these onto any other media as required.
To produce and maintain continuity of all detailed records or evidential material required in a clear, legible and accurate format. This includes tape management records.
To maintain person integrity and confidentiality of all information obtained within the control room, at all times, whether written , verbal or by any other means
To ensure all equipment is functioning correctly, carry out equipment checks as required and to inform immediately all required personnel of all faults found.
To ensure the security of the control room and all equipment is maintained satisfactorily at all times, which include access control of all visitors to the control room.
To undertake any other duties or perform any other such tasks or duties which the person is reasonably expected to or instructed to undertake.
General:
Ensure that you have read and understood all Brinks policies and procedures and supporting department specific manuals at all times.
In addition to the above you may be required to perform all reasonable duties assigned to you or related to the proper completion of your job tasks.
During a work colleague’s leave of absence from the company or during a month end or peak business periods, you may be required to perform other job tasks upon reasonable request from your manager.
Position requirements:
Skills; Knowledge and Experience Needed:
Good standard of Education
Must be familiar with the operation of CCTV systems
Preferably should have some knowledge of security work
Computer Literacy
Telephone and communication skills
Previous Control Room experience will be an advantage
Internal Training
Able to work under pressure
Flexibility / Openness to change
Proactively supports change and effectively adapts own approach to suit the changing environment.
Tenacity / Stress Tolerance
Deals effectively with pressure, remains optimistic and persistent even under adversity. Recovers quickly from setbacks. Stays with a problem until a solution is reached.
Teamwork / Diversity Awareness
Treats all individuals with respect, respond sensitively to differences and encourages others to do likewise. Willingness to participate as a full member of a team. Effective contributor even when the team is working.
Communication / Listening
Ability to pick out important information. Ability to express ideas clearly in writing.
Integrity
Ability to maintain social, organizational and ethical norms in job related activities.
Influencing others / Negotiating
Ability to convince others to own expressed point of view, gain agreement and acceptance of plans, activities or products.
Accuracy / Attention to detail
Total task accomplishment through concern for all areas involved, no matter how small.
Initiative, resilience, drive, quality and standards, commitment and work motivation
Sees opportunities and act on them, ability to maintain effectiveness in situations of disappointment, shows drive, stamina and the capacity to work hard, continuously try to perform better and uplift standards and belief in adding value to the company.
Planning & Organizing
Ability to establish efficiently an appropriate course of action for self and others to accomplish goal.
Delegation
Effective allocation of decision making and other responsibilities to the appropriate person.
Leadership
Motivates, enables, and inspires others to succeed, utilizing appropriate styles. Has a clear vision of what is required and acts as a positive role model.
People Development
Develops the skill and competencies of others through training, coaching, mentoring related to current and future roles.
Organizational Sensitivity
Capacity to perceive the impact and implications of decisions and activities on other parts of the company.
Conflict Management
Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflict and disagreements in a constructive manner.
Decision making (Judgment, decisiveness, analytical and critical thinking)
Effectiveness in identifying problems, taking action, ability to analyze information. Makes well-informed, effective and timely decisions, even when data are limited or solutions produced unpleasant consequences, perceives the impact and implications of decisions.
Technical Skills Experience
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Access
Other Programs CCTV monitoring
Vehicle Tracking System ( Ctrack)
Questor Management software.
To apply immediately for this position click here: www.totalrecruitment.solutions/candidate_registration_1.aspx?JobID=51499&referrer=Unique
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