Telecommunications : Bookkeeper/ Admin From 2022-02 To 2022-03
Duties
Admin
Follow credit control cycle and meet deadlines
Action returned payments
Respond to clients and branches effectively
Send SMS’s to clients
Control SSS and Fax queues
Action projects given by superiors
Blacklisting of handsets
Barring/unbarring overdue accounts
Making tickler notes
Supply efficient customer service to all clients
Balance and manage as part of a credit control team
Maintain and develop the relationship with external and internal clients
Manage part of the debtor’s book in order to ensure timeous debt collection and minimise exposure to credit risk
Property management : Credit Controller From 2021-03 To 2021-12
Duties
Credit Control Operations – High Usage Control
24 January 2007 to 28 March 2013
To minimise bad debt and do effective collections, It is also a medium to assist customers in order not to spend more than what the customer can afford to pay.
To establish whether the client is on the correct package or not.
Confirm if client is roaming to establish fraudulent usage.
Working from home on weekends - this is to prevent fraud on client’s accounts, by making use of a company laptop and cellphone. Clients are called to confirm high usage and roaming.
Credit Controller – Consumer & Corporate
Telephonic collections
Follow credit control cycle and meet deadlines
Action returned payments
Respond to clients and branches effectively
Send SMS’s to clients
Control SSS and Fax queues
Action projects given by superiors
Blacklisting of handsets
Barring/unbarring overdue accounts
Making tickler notes
Supply efficient customer service to all clients
Balance and manage as part of a credit control team
Maintain and develop the relationship with external and internal clients
Manage part of the debtor’s book in order to ensure timeous debt collection and minimise exposure to credit risk
Ensure all legal requirements are met for legal matters pertaining to credit management in order to ensure maximum recovery of bad debt and doubtful debt
Report monthly on part of the debtors book
Hand-over of estates, fraud accounts to legal department
Assist walk-in clients
Reconcile Accounts as per client’s requests
Completing of debit/credit notes and debit/credit journals
Allocating customers payments
Accounts Receivable System:
Allocating of cash, Ageing of accounts, Adjustments
Courier : Credit Controller From 2001-06 To 2006-12
Duties
Collect & follow up on outstanding debts & ensure regular payments & processing;
Investigate & resolve rejections, auto suspense, returned mail & adhoc;
Reconcile accounts
Investigate & resolve queries & liase with Customer Services & Legal Departments to elicit data;
Control and monitor status of client’s accounts;
Display a high level of initiate and drive in order to meet month -end targets;
Negotiate credits & payment terms on legal matters;
Make decisions on liquidations and legal matters;
Display excellent time management skills;
Respond to clients on time via letter, fax or e-mail;
Perform age analysis on accounts.
Doss Processor
February 1997 – May 2001
Processing of contracts, ensure clients advertising correctly placed as per contract & copy instructions.
Real Estate - Property Mgt : Receptionist From 1995-01 To 1996-12
Duties
Answered all incoming calls including admin duties
Consumer Electronics : Assistant Creditors Clerk From 1993-02 To 1994-12
Duties
Processing data of all creditors on system
Filing
Updated payments of Creditors
Arranged for cheques to be signed timeously
Industrial Equipment Supplier : Administration From 1990-01 To 1992-12
Duties
: Creditors Clerk From To
Duties
- Documenting financial transaction details and monitoring the transactions.
- Preparing and filing financial documents.
- Processing accounts payable and accounts receivable.
- Fact-checking accounting data.
- Reconciling company accounts.
- Processing payroll and tracking payroll data.