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Communication, Ms Office, MS Excel, Novell, Excel, Citrix, Warehouse, Syspro, MS PowerPoint, PABX, Data capturing, Google Chrome, MS Outlook, CRM, Microsoft Office, call center, General worker, Microsoft Word
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Telecommunications : Admin Officer From 2011-03 To 2016-04
Duties
• Registration import shipment.
• Requesting for outstanding documents from client e.g. Commercial invoice, packing list, import permit, Original Bill of Landing.
• Request S.O.B’s details from vessel agents.
• Obtain management authorization regarding credit status & hand shipment over to Tariff Department for customs, Transnet release.
• Request for relevant delivery details / special unpack requirements from client.
• Request for release charges from vessel / groupage agents.
• Confirm all charges are accurate e.g. Storage, detention charges if applicable.
• Prepare instructions to cartage contractor / vessel agent.
• Arrange release, port health, plant inspection, trem cards if applicable.
• Prepare CTO for abnormal and special equipment
• Synchronize documents for vessel agents / groupage release.
• Forwarding processed Landing order to respected parties to conduct T896 reports on Break Bulk cargo once landed.
• Monitor availability of cargo / free time / delivery to clients & return of empty container.
• Ensure all charges are endorsed on file & updated on respected systems.
• Hand file over to relevant department for invoicing.
• Ensure refund of additional storage / detention / open top deposit is received timeously from agents
• Complete control of multiple clients’ accounts
• Updating clients with status reports
• Assisting clients with special shipments , booking riggers & coordinating delivery to ensure efficient unpacking.
• customer on relevant systems, Schedule appointment with relevant systems, Schedule appointment with relevant role players and provide, customer feedback, Validate and task order to Intervention unit (Technical and Installation staff / NIP) , Update systems, Put into service (billing), Liaise with system support regarding problems encountered, Perform Administrator duties, Invoicing and filing of Shipping line materials, Internet Support, Assurance and retentions.
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