Senior Accounts Clerk (Senior Accounts Clerk)

Finance

• Raise invoices on a daily basis, email invoices & PODs to customers on Pastel & Prism
• Email statements at month-end
• Call customers to ensure that all documents have been received for month-end payment
• Sort out queries should any arise
• Run debtors age analysis & follow-up on outstanding payments
• Email statements

Admin

• Ordering of stationery
• Ensure that company car licenses are up to date, going to post office to get new car licenses when needed
• Assist with stock-take (twice yearly)
• Arrange travel

• Enter invoices or credit notes into Kerridge match to GRN outstanding report when checked & purchase order attached
• Request for statements
• Do recons for month-end payments
• Set-up payments on the domestic bank - Nedbank
• Complete credit applications where applicable
• Run creditors age analysis
• Investigate age analysis for debt balance, on account payments, long outstanding balances & sundries
• Payment allocations to invoice
• Capturing of invoices into correct GL account
• Verifying of supplier VAT numbers
• Liaising with supplier – credit notes outstanding, unallocated payments, price differences, etc.
• Assist Finance Manager with clearing up the COD & sundry accounts on the Kerridge system

• Raise invoices on a daily basis, email invoices & PODs to customers on ACCPAC
• Email statements at month-end
• Call customers to ensure that all documents have been received for month-end payment
• Sort out queries should any arise
• Do credit checks on new customers
• Run debtors age analysis & follow-up on outstanding payments
• Submit debtors payments for projections for cashflow purposes
• Book value R 10 million & the provision was less than 0.5%

Creditors:
Domestic Banking For Local Creditors

• Enter invoices or credit notes into ACCPAC when checked & purchase order attached
• Request for statements
• Do recons for month-end payments
• Set-up payments on the domestic bank – Standard Bank
• Complete credit applications where applicable
• Request for statements
• Do recons for month-end payments
• Run creditors age analysis
• Investigate age analysis for debt balance, on account payments, long outstanding balances & sundries
• Payment allocations to invoice
• Capturing of invoices into correct GL account
• Verifying of supplier VAT numbers
• Liaising with supplier – credit notes outstanding, unallocated payments, price differences, etc.

International Banking For Foreign Creditors

• Enter invoices or credit notes into ACCPAC when checked & purchase order attached
• Request for statements
• Do recons for month-end payments
• Go onto Standard Bank system for rate of exchange for the day of payment
• Currencies used – EURO, GBP, YEN, USD
• Set up the deal on the standard bank dealing system for the various currencies
• Set-up payments on the international bank platform

Service Co-Ordinator

• Receive service calls from customers to repair/service their machines
• I request an emailed purchase order
• Enter all details under the customer profile when purchase order has been received on ACCPAC service manager system
• Call the service manager regarding the job & hand a copy of the job card to the manager
• Once the technician has done the job, the customer will sign the job card, I then invoice the completed job onto ACCPAC, make a copy of the signed job card with invoice & scan & email to the customer
• Follow-up on the payment at month-end & handle any queries that might arise

Month-End

• I ensure that all invoicing is done for customers & all statements are emailed
• Ensure all suppliers invoices & statements are received & reconciled for month-end payments
• Payments are loaded onto the bank for release
• Current, Call & CFC Euro bank accounts have been reconciled
• Creditors & debtors have been reconciled
• Raise journals for payroll, stock adjustments,debtors suspense, accurals, VAT, petty cash, etc.

Cashbook

• Print out the Standard Bank statement from the banking system & reconcile all entries, this includes the EURO CFC account
• Resolve any discrepancies & identify fraudulent transactions

General

• I raise letters of credit for foreign suppliers
• Assisted with switchboard
• Daily Petty cash & recon monthly

• Helped to set up the company from inception
• Full Debtors function
• Assisting with Creditors function – recons & payments
• Invoicing of all clients on a daily and monthly basis
• Generating of all client statements
• Recons for creditors & debtors
• Journals
• Collecting of payments
• Petty Cash
• Assisting with exchange rate conversions
• Ordering stationery
• Dealing with all cell phone queries
• Completing of credit applications
• Checking credit applications received from new clients – checking trade references, etc.

• Helped to set up the company from inception
• Full Debtors function
• Assisting with Creditors function – recons & payments
• Invoicing of all clients on a daily and monthly basis
• Generating of all client statements
• Recons for creditors & debtors
• Journals
• Collecting of payments
• Petty Cash
• Assisting with exchange rate conversions
• Ordering stationery
• Dealing with all cell phone queries
• Completing of credit applications
• Checking credit applications received from new clients – checking trade references, etc.

Office Administrator 

Nov 2002 - Dec 2005

• Receptionist
• Switchboard operator
• Data capturing - PODs
• Generate cheque payments to creditors
• Bank reconciliation
• Formulating spreadsheets with monthly rates for invoicing
• Ordering / control and issuing of uniforms to the various depots
• Ordering / control and issuing of stationery to the various depots
• Monitor overtime and leave for employees
• Arrange catering for work functions

Debtors/Cashbook Clerk 

Dec 2005 - Jan 2009

• Full Debtors function
• Invoicing of all clients on a daily and monthly basis
• Generating of all client statements
• Recons
• Journals
• Formulating discount rates for clients where applicable
• Matching payments in Pastel
• Cashbook
• Collecting of payments
• Checking credit applications received from new clients on Kredit Inform
• Petty Cash

• Maintaining of policies
• Paying loan and premium debts of policies if required
• Paid-ups
• Maintaining of annuity policies
• Client queries

Client Servicing Clerk

• Calculation of refunds, surrenders and loans
• Cash bonuses on policies
• General office duties
• Telephonic queries with clients and letter writing

Senior Policy Servicing Clerk

• Cancellations and reinstating policies
• Reducing and increasing premium payments
• Making policies paid-up
• Registering and cancelling of cessions
• General office duties
• Telephonic queries
• Direct liaison with clients

Senior Client Servicing Clerk

• Checking and authorizing of the other clerks calculations on refunds, surrenders, loan and cash bonuses
• Assist Client Servicing Manager with her reports and duties
• Manage the department in the absence of the Manager
• General office duties
• Telephonic queries

Executive Conservation Secretary

• Typing of correspondence for the Company Administrator
• Typing, collation and distribution of monthly reports
• Conservation of policies and facilities regarding certain reports
• General office duties
• Telephonic queries with clients, facilities and branch heads

Customer Care Manager

• Managed and controlled the Customer Care Department
• Collating of reports
• Intensive telephonic queries with clients and branches

Operations Manager – Customer Care

• Managed the following departments:
• Customer Care
• Client Servicing
• Claims
• Switchboard
• Policy Holder Enquiries
• Collate all reports and figures on the above department and ensure that all movements are processed through the system for month-end run.
• Manage and supervise staff within these departments
• Assess all claims - accident, cancer, death etc.
• Deal with complex telephonic queries
• Customer Care - assess and approve/disapprove of deals relating to fraud
• Testing of a new system on a daily basis for the above departments until system implemented