Technical internal sales

• • Drafting of quotes
  • Invoicing
  • Queries
  • Maintain and expand customer database
  • Ordering of stock on buy outs
  • Pump selections
  • Follow up on backorders
  • Achieve monthly sales targets
• Sourcing of new sales opportunities and suppliers
• Route appropriate opportunities to appropriate sales for further new business development
• Research accounts, identify key players & generate interest in SLT products
• Liaise with external sales representative
• Receive and process orders and queries
• Checking stock availability
• Following up on back orders
• Achieve monthly set sales targets
• Establishing and maintaining a good and professional relationship with suppliers
• Assisting customers with technical information or any other related information
• Liaise with Warehouse Manager to arrange deliveries
• Daily perpetual stock take
• Partake in Branch stock takes
• Updating buy out pricelist

• Sourcing of new sales opportunities and suppliers
• Route appropriate opportunities to appropriate sales for further new business development
• Research accounts, identify key players & generate interest in SLT products
• Maintain and expand customer database
• Liaise with external sales representative
• Receive and process orders and queries
• Checking stock availability
• Following up on back orders
• Achieve monthly set sales targets
• Ordering of stock on buy out items
• Drafting of quotes
• Establishing and maintaining a good and professional relationship with suppliers
• Assisting customers with technical information or any other related information
• Liaise with Warehouse Manager to arrange deliveries
• Daily perpetual stock take
• Partake in Branch stock takes
• Pump selections
• Updating buy out pricelist

• Develop sales with existing customer accounts by communicating product offering, promotions with superior customer service
• Gain new business with existing customers by exploiting product sales and new business opportunities by identifyingnew clients to be contacted
• Build and maintain a rapport with customers and prospects to formulate strong long-term business Relationships built on trust
• Identify new opportunities and initiate relationships with potential customers, including distribution Companies and end users alike
• Build internal relationships with existing distributors
• Attend regional trade shows and expos to promote Franklin and its products
• Supply literature and quotations to all potential customers within my merit
• Support Management team with other tasks/duties when required
• Interpreting Client Enquiries
• Pump Selections
• Gaining adequate technical knowledge of products used in conjunction with Franklin Electric
• Special Pump Applications
• Perform analysis of prospects and design solutions that best meet customer need, to be the “go to girl” when it Comes to problem solving and suggestions to suit customer
• Preparing detailed quotations, including availability, price & delivery forecast effectively and efficiently In accordance with company procedures and requirements (Spares & Technical)
• Accurate reception, logging, and Processing Orders on JD Edwards
• Assist co-workers with technical information on pumps
• Training new staff
• Assist Walk in Customers
• Loading Manufacturing Requests and temporary instructions
• Liaising with Planning, Buying & Drawing Office
• Chasing Stock with planners and factory
• Scheduling Collections of orders
• Petty Cash - Collecting cash from COD customers - Processing CCF payments

• Internal Sales
• Outsourcing tenders
• Completing of tender documents correctly and on time
• Ensuring all relevant documents are included in the tenders before quoting
• Marketing * Website upkeep * Designed Electronic brochure * Drew up introduction letter for company * Designed company profile
• Buyer
• Quotes
• Purchase Orders
• Delegating sales rep
• Fill out job cards
• Ordering all parts required to complete repair jobs
• Allocating drivers for delivery and collections

• Cost Service Reports. 
• Capture on Auto Plan. 
• Capture on Pastel Evolution. 
• Get feedback from Clients concerning job done by Tech. 
• Open Job Cards. 
• Book technicians out for services and breakdowns on instruments. 
• Phone for order numbers once job has been done. 
• Sort and file all service reports and job cards. 
• Got promoted to sister company after three months’ probation. 
• New position consisted of the smooth running of all admin and service aspects. 
• Oversee whole company from the start. 
• Design templates for Invoices, Delivery Notes, 
• Collection Notes, Repair notes, signature for emails. 
• Build a separate invoicing system to Eltra Africa for United Laboratories. 
• Booked training for technicians. 
• Made sure all instruments coming in from Eltra 
• Africa were booked into stock. 
• Checked and oversaw all collections. 
• Allocated work for technicians at ULS

• Finding the right suppliers
• Negotiating prices
• Ensuring the products arrive on time
• Helping to interpret reports and predicting future sales
• Pitching ideas to senior management
• Maintaining relationships with existing suppliers while seeking new ones
• Getting feedback from customers
• Order generation
• Responding and catering to all enquiries; buying and sales alike
• Customer relations. Efficient handling of customer queries relating to orders
• Successful expediting of orders on various company systems
• Maintaining good internal and external relations, ensuring customer satisfaction
• Achieve monthly budgets by facilitating orders and making up for shortfalls
• Administration. Ensuring all data is correctly captured and filed orderly
• Contacting all clients assigned to me daily
• Answering all sales related calls
• Answering all sales related calls
• Quotations - Invoicing - Provide customers with product info

• Invoicing
• Capturing Orders
• Controlling Stock Count
• Controlling Stock Levels
• Quotations
• Client Liaison
• Capturing Goods
• Returns Vouchers
• Handling GRN’s

Krost Office Products

Internal sales consultant

January 2010 – September 2012

• Internal Sales
• Develop sales with existing customer accounts by communicating product offering, promotions with superior customer service
• Gain new business with existing customers by exploiting product sales and new business opportunities by identifying new clients to be contacted
• Build and maintain a rapport with customers and prospects to formulate strong long-term business Relationships built on trust
• Identify new opportunities and initiate relationships with potential customers
• Build internal relationships with existing distributors
• Attend regional trade shows and expos to promote Krost and its products
• Supply literature and quotations to all potential customers within my merit
• Support Management team with other tasks/duties when required Interpreting Client Enquiries
• Accurate reception, logging, and Processing Orders on Accpac and Adagio
• Assist Walk in Customers
• Scheduling Collections of orders
• Petty Cash
• Collecting cash from COD customers
• Processing CCF payments

• Switchboard.                                                     
• Logging.                                                                           
• Quotations
• Booking In Vehicles
• Admin & Clerical Duties
• Job Cards
• Meet & Greet

• Switchboard
• Creditors
• Debtors
• Wages
• Admin
• Opening Job cards
• Quotations - Invoicing
• Stripping & assembling of pumps