JOB REQUIREMENTS Minimum Qualifications: Sales & Marketing or Administration Qualification Minimum Experience: At least 6 years related experience in a similar function Thorough knowledge of International Trading Terms (Incoterms) MS Office Advance Infor LN Key Tasks: Including but not limited to: Liaise with customers in regard to their product enquiries. Prepare quotations on BAAN as per the SOP (QTC 100 sales quotations) Submit quotations to customers for spares required follow up and update in LN. Capture quotations on Salesforce. Load customers’ orders on BAAN as per the SOP (QTC 100 sales order entry). Generate customer invoice once shipment has been confirmed by exports for delivery of goods to customers. Expediting of customer orders and back orders including forward planning to avoid late deliveries/ improve OTD. Contact customers for outstanding order reports for reconciliation Bi-monthly. Manage pre-paid accounts including pro-forma invoices and debtor’s allocations. Capture and filing of POD’s and Export documents. Monitor the branch backlog daily via the sales order book report. Monitor the branch GDNI & GIT daily via velocity reports. Assist with expediting of parts to ensure branch sales order OTIF targets are achieved. Monitor branch debtors, consolidating weekly reports and updating management on any concerns orirregularities. Assist Sales Manager to co-ordinate day to day sales administrator team duties. Compile reports for ROA & SADC’s Regional & Country managers relating to orders administered by the branch. Provide support to the team across departments – Exports, procurement & engineering. Co-ordinate and control the annual branch stock take and monthly consignment cycle counts. Always adhere to SHE and Housekeeping requirements. Always adhere to Duty of Care Policy. Apply the LEAN principles to operations. Minimum Skills/Abilities: Good business communication Computer Literate – MS office, ERP Systems Customer focused Strong administrative skills Able to plan and prioritise work activities Demonstrates accuracy and thoroughness