Permanent - Business Development Manager - Nelson Mandela Metropole (Gqeberha Port Elizabeth) - South Africa

Job Function The objective of the Business Development Manager is to grow the company revenue, profitability and trading base through achieving a forwarding sales target on an area specific basis. Key performance areas Customer Relationship Management • Maintain on-going relationships with new and potential customers and sales partners. • Work jointly with operations, offices, partners and affiliates to grow the ICF client base • Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention. New Business • Target achievement (Agreed cost to company target) • The acquisition of new customers • Generation of quality leads Sales Calls • 8 customer engagements per week • Log customer engagements within MDS Data analysis • Analyse and report on sales opportunities on a monthly basis to understand emerging trends within the market and industry. • Ensuring timeous communication to BDE, informing of any potential changes within the customer’s business, industry and potential risk to ICF. • Provide accurate monthly sales pack data to be used within ROSE calculation MDS Quality • All client records should always be maintained with updated accurate customer details pertaining to: • Customer contact details • Contact name, email, current telephone number and job title • Opportunity naming conventions including correct verticals, sub verticals and revenue products.

 • Accurate Estimated closing dates • Accurate Client Revenue projections Qualifications required • Matric • Tertiary qualification in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry) • Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1 Skills and experience required • Excellent Communication and presentation skills • Strong analytical skills • Strong Networker • Team player but also self-sufficient • Minimum 5-8 years’ experience in International Freight Management • Minimum 3-year experience in managerial position • Good understanding of Import/Export procedures and Incoterms • Good client relationship management, communication and presentation skills • Valid driver’s License and own vehicle • Willingness to acquire new skills and gain knowledge • Work well under pressure, adhere to deadlines and be a self-starter • Ability to work independently and be a team player simultaneously • Must take ownership of the position, be dedicated and innovativive

• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential