Permanent - Account Manager - Vanderbijlpark - South Africa

Purpose of the role:

• The Account Manager is responsible to monitor and report on Newcastle site operational and commercial results.
• In consultation with Flow Control Managers and Customers, improve all aspects of operational effectiveness, with specific attention to improving safety, customer service, quality, product performance, inventory and cost control, manpower and overtime utilization.

Key Role Responsibilities: 

• Maintaining of slide gate mechanism systems and accessories according to works instructions and technical specifications 
• Recording of technical specifications and data on data sheets 
• Capturing and record keeping of inspections done 
• Assist in and taking part of solving problematic occurrences in the production and maintenance operations 
• Ensuring that a continuous supply of assembled slide gate mechanisms is delivered to the customer 
• Ensuring that mechanical maintenance, repairs, and installation of equipment are done to company Systems standards 
• Perform quality and performance audits of less experienced staff, processes, and environment, identify gaps, and either take appropriate action or make recommendations for areas of improvement 
• Use a structured problem-solving process to perform all but the most complex troubleshooting and diagnostics, including use of technical knowledge, documentation, and specialized analysis tools. 
• Independently execute and perform most work tasks according to general direction and operational objectives. 
• Review site level documentation, processes and procedures, and schedules for applicability and accuracy, submitting recommendations to appropriate project, site, or department managers 
• Promote and foster strong team environment 
• Build and foster effective internal and external partnerships 
• Always demonstrate strong customer focus improving their satisfaction and loyalty 
• Perform other tasks as assigned 
• Carry out daily/weekly/monthly inspections on company equipment and systems to ensure good ongoing safety practises 
• Communicate and liaise with the customer and other suppliers to ensure continuous production 
• Manage, Lead and Control a team of subordinates

Qualifications, Skills and experience: 

• Grade 12 
• 3 - 5 years Managerial experience in a Steel plant or Manufacturing environment - Essential
• Tertiary Qualification in Engineering (Chemical, Mechanical or Metallurgical) - Advantageous 
• 2 years Sales experience - Advantageous 
• Good communication skills. 
• Demonstrate planning and organizational skills 
• Must be able to function in a team environment