Permanent - Work At Heights Facilitator - Ekurhuleni (East Rand) - South Africa

Reports to: Work at Heights Manager

The Work at Heights (WAH) Facilitator is responsible for delivering high-quality training services focused on working at heights in compliance with South African health and safety regulations. This role includes both theoretical instruction and practical, hands-on training sessions, ensuring that trainees gain the necessary competence to work safely at heights. The facilitator will also be responsible for conducting on-site assessments and delivering client-specific WAH services at both client premises and Head Office locations.

Key Responsibilities:

1. Training Delivery (Practical & Theoretical):

• Facilitate accredited and non-accredited Work at Heights training in accordance with SETA guidelines and client-specific requirements.
• Deliver both classroom-based theory and practical training modules, ensuring all learning outcomes are met.
• Continuously assess learner performance during training and provide constructive feedback and support.
• Ensure training is engaging, relevant, and adapted to different learner needs and industry sectors (e.g., construction, telecommunications, energy).
• Keep training materials up to date and aligned with current legislation and best practices.

2. Client-Facing Services:

• Conduct on-site WAH assessments and audits for clients, ensuring compliance with industry-specific safety regulations.
• Provide WAH training services at the Head Office or client premises as required.
• Advise clients on best practices and equipment for safe work at height operations.
• Complete detailed site visit reports, assessments, and recommendations following each client engagement.

3. Administrative Functions:

• Prepare and maintain accurate training documentation including attendance registers, learner portfolios, and assessment results.
• Ensure all training documentation is submitted timeously and in line with internal and SETA requirements.
• Assist in scheduling training sessions and managing learner bookings.
• Maintain learner databases and submit relevant documentation for certification and compliance audits.

4. Inspection, Service & Maintenance:

• Conduct required WAH services both on site and at Head Office for Clients
• Conduct quarterly inspections of all Work at Heights training equipment including harnesses, ropes, ladders, anchor points, and PPE.
• Ensure that all equipment used in training is safe, compliant, and properly maintained.
• Keep detailed records of inspections and report any defects or maintenance needs to the relevant department.
• Liaise with procurement or safety teams regarding replacement or upgrading of training gear.

Requirements:

• Minimum 2 years’ experience facilitating WAH training (Practical and Theoretical).
• Proven experience working at heights in a practical environment (e.g., rigging, rope access, scaffolding).
• Familiarity with South African OHS legislation, fall protection regulations, and risk assessment practices.
• Excellent verbal and written communication.
• Strong presentation and facilitation skills.
• High level of attention to detail and safety consciousness.
• Ability to work independently and manage time effectively.
• Strong administrative skills.
• Willingness to travel to client sites nationally, occasionally on short notice.