Permanent - Warehouse and Logistics Supervisor - Johannesburg South - South Africa

Purpose:

• To ensure the efficient and cost-effective operation of all logistics and warehouse functions, including storage and distribution, while meeting customer service standards through the timely and accurate execution of orders.

Key Responsibilities:

• The successful candidate will be responsible for, but not limited to, the following duties:
• Monitor and evaluate logistics performance using appropriate KPIs and metrics; develop and refine performance measurement systems as needed.
• Oversee both internal and external partners to ensure seamless coordination and operational efficiency.
• Allocate and manage warehouse and logistics staff based on changing business requirements.
• Collaborate cross-functionally with other departments (e.g., Technical) to enhance overall operational efficiency.
• Supervise third-party logistics providers (3PLs) to ensure service delivery aligns with contractual agreements.
• Assist in tracking, managing, and controlling logistics and warehousing costs. Assist in continuously assessing and optimising, warehousing and distribution models to improve service and
• reduce costs while ensuring compliance with relevant legislation.
• Identify and resolve bottlenecks or unique challenges related to transportation, logistics systems, or customer needs, including cost/benefit analysis to inform decision-making.
• Assist with negotiating pricing and service levels with storage and transport providers to maximize value.
• Maintain effective communication with customers to ensure high levels of service and responsiveness to their needs.
• Stay informed of and ensure compliance with all applicable local regulations impacting logistics and warehousing operations.
• Oversee accurate system input, scanning, and allocation of stock.
• Ensure finished goods inventory is accurately tracked in both the system and physically.
• Maintain warehouse organisation, including the accuracy of stock locations for both raw materials and finished goods.
• Perform regular reconciliations to ensure physical and system stock are aligned.
• Ensure accurate and proper documentation and up-to-date filing for all dispatched stock.
• Ensure all warehouse and logistics processing are conducted accurately.
• Ensure adherence on 24 hours turn around time on issuing materials on the system.
• Monitor work in progress (WIP) to ensure all batches are being closed on time.

Qualifications

• BCom Degree in Logistics, Business Administration, Supply Chain Management, or a related field.
• Additional qualifications or certifications in Supply Chain or Transportation Management will be considered an advantage.
• Proficient in spoken and written English.
• Strong IT proficiency, with the ability to effectively use MS Office, warehouse systems, and digital communication tools.
• Ability to assess and implement appropriate technology (scanning system) to streamline logistics and warehouse operations.

Work Experience & Skills Requirements

• Minimum of 3–5 years of proven experience in warehouse and logistics operations, ideally including local transport and distribution management.
• Minimum of 3–5 years in a similar role.
• Manufacturing warehouse and logistics experience essential.
• Solid understanding of supply chain processes, stock control, and order fulfilment.
• Familiarity with logistics software and warehouse management systems (WMS).
• Good working knowledge of local transportation and distribution practices, as well as import/export regulations.