REPORTING TO THE SALES AND FIELD SERVICE MANAGER
JOB PURPOSE:
Achieves maximum sales profitability and growth within an assigned territory and/or market segment by using specialised knowledge of the relevant technology to give customers the required information on operations and maintenance.
JOB FUNCTION:
90% of existing business is retained, market share is increased by obtaining new business
Monthly and annual sales budget and GP is met
Products and services are delivered to customer as per SLA and customer satisfaction is maintained
All client requests are responded to within 24 hours
Marketing packs are collected before visits and all expenditures are reconciled by due date
Customer information is captured on ARC as it is received after each visit, weekly call plans are submitted to Manager and call reports are prepared by due date
Quotations are completed as and when required, sign off quotes within limit of authority and quotation feedback after each visit is provided
Three monthly order forecast updated monthly
Attendance and participation at exhibitions as discussed with Manager and market research is conducted in designated areas
Presentations are delivered to customer as required, opportunities are supported with point of sale material and quarterly presentation to management of market research and marketing activities in own area is done