Main Duties & Responsibilities:
- Achieving set Sales Target Month on Month
- Maintains good client relationships
- Maintains client relationships telephonically and in person regarding the ordering process
- Manage activities (including client meetings/calls/quotes/processes)
- Maintains client base and looks at new business opportunities
- Cold calling done daily to existing and new client base
- High conversion of quotes into orders by ensuring POPs and payments are received timeously
- Build's a relatively strong pipeline with a forecast of orders MoM and Quarterly or per occasion
- Follows the laid down processes for creating an order on the system, creating a BOM (Bills of Material) and updating the Corporate Order Checklist
- Account plan creation and maintenance to ensure growth of existing clients and new business opportunities.
- Drive new business acquisitions
- Drive larger monthly spending clients’ needs to increase to achieve targets
- Acquire new clients by qualifying leads received or finding new clients into potential orders and new client growth
- Check data accuracy in orders and invoices
- Maintain and update sales and customer records
- Develop monthly sales reports
- Stay up to date with new products and features, LMS training as well as access all Final showing slideshows to be updated with all new product launches.
- Quoting and processing orders, fulfil existing customer orders daily
- Converts quotes to orders within timelines and ensure orders are delivered to clients timeously
- Maintaining client relationships, client records, following processes as well as client onboarding documents, setting up credit apps
- Converting leads fulfilment of new customers that contact company
- Maintains good client relationships by looking at other opportunities within existing clients and managing catalogues
- Maintains client base - cold calling clients on previous orders and on SSRS report.
- Follows the laid down processes for creating an order on the system, creating a BOM and updating the Corporate Order Checklist, understanding the PROMO ordering process and executing effectively.
- Onboarding documentations, updating Supplier profiles, keeping catalogues updates and refreshed.
- Co-ordinating corporate production workflow process accuracy
- Maintains accuracy of the requested product and pricing per order, make sure that SOP's followed within the organisation.
- Ensures delivery timelines are met and query management of orders from start to end.
- Maintains good internal relationships with stakeholders to fulfil the order like Marketing, Operations, Merchandising and third-party Suppliers
- Ensures that orders processed are with correct PO numbers and that the order channels are correct to avoid any fraudulent orders and any risk the organisation can be open to.
- Ensures payment is received and monthly payments are tracked for 30 day accounts or Ensures payments are received and tracked monthly
- Actively provides quotes to new clients/leads and builds a relationship first hand
- Understand customized orders entirely and the Amrod ordering process. Making sure that the orders are executed accurately.
- Contract management, SLA management, healthy account management, invoice processing, account planning, understanding existing customer base and building more opportunities.
- Debtors Book support to ensure successful collection and payment of all debtors within the portfolio of client base.