Permanent - Internal Sales Representative - Ekurhuleni (East Rand) - South Africa

We are looking for an experienced and technically-minded Technical Sales Representative with a strong background in refrigeration products and services. The ideal candidate will possess solid industry knowledge, excellent customer service abilities, and the drive to grow sales and build long-term client relationships.

Key Responsibilities:

• Assist walk-in and call-in customers by accurately identifying their product and service needs.

• Provide detailed information on product ranges and guide customers toward the best solutions.

• Persuade and convert potential customers into loyal buyers through confident communication and product knowledge.

• Educate customers on product specifications, service options, and warranties.

• Maintain up-to-date knowledge of market trends, customer preferences, and competitor activity.

• Contribute to the branch’s sales targets through effective planning and proactive client engagement.

Minimum Requirements:

Experience:

• Minimum of 5 years' experience in a technical or sales role, specifically within the refrigeration industry.

Education:

• Matric (Grade 12) is required.

Skills and Knowledge:

• Strong refrigeration product knowledge.

• Sound technical industry acumen and understanding of business operations.

• Excellent customer service orientation with a hands-on approach.

• Effective communication and interpersonal skills.

• Confidence in dealing with a range of customer profiles and technical questions.

Core Competencies:

• Effective planning and organization

• Stress tolerance and composure under pressure

• Strong initiative and ambition

• Analytical thinking and problem-solving

• Persistence and resilience in achieving goals

• Confidence in social and professional settings

• Persuasive and engaging communication style

A-Player Characteristics:

• Takes full ownership of responsibilities

• Efficient and effective in execution

• Proactive problem solver with a solution-driven mindset

• Highly organized with attention to detail

• Self-driven and motivated to exceed expectations

• Strong team player who contributes to collective success

This position offers the opportunity to be part of a knowledgeable team within a thriving industry. If you are passionate about sales, customer service, and technical solutions in refrigeration, we would love to hear from you.