Job Purpose:
To manage the Drawing Office, including project management and staff management and to maintain an environment that supports the effective execution of customer orders
Key Results Areas:
Administration:
Engineering standards are documented and controlled Participate in events and exhibitions as required Monitor and determine trends influencing lead times and output efficiencies Implement and monitor policies, standards and procedures in the office
Compliance:
Adhere to quality and safety standards and integrate into designs Adhere to procedures, design specifications and ISO standards Investigate and act on incidents
Continuous Improvement:
Identify and address areas for continuous improvement. Develop a culture of innovation through raising of innovations. Reduce non value added activity in all Drawing office processes. Implement improvement processes and systems to improve designs and minimise costs
Cost Management:
Manage resource utilisation against budget
Customer/Stakeholder Liaison:
Attend and participate in handover meetings as required Site meetings and visits as required. Establish and maintain relationships with internal/external clients. Consult with Senior Management and business units as required
Design and Drawing Support:
Proposal and costing drawings have no errors/ Modify and revise designs to correct operating deficiencies or to reduce production problems. Check and approve drawings. Evaluate customer specifications in order to meet installation requirements. Designs are fit for purpose. Oversee fabrication end product for design flaws/improvement. Update drawings to as-built status on completion of manufactured items to ensure capture of design changes. Monitor and review drawing processes against deadline targets to ensure on time delivery
Team Supervision:
Plan, select, develop and manage manpower capabilities. Schedule workload and assign to meet expected deadlines. Effect discipline where required in line with company policy. Develop contingency plans to ensure drawing office efficiency. Manage succession planning. Provide technical direction as required.
Building a Successful Team:
Develops structure: Helps to clarify team members’ roles and responsibilities; helps ensure the necessary steering, review, or support functions are in place.
Facilitates goal accomplishment: Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles.
Informs other on team: Shares important, relevant information with team
Communication:
Organises the communication: Clarifies purpose and importance; stresses major points; follows a logical sequence.
Ensures understanding: Seeks input from audience; checks understanding; presents message in different ways to ensure understanding
Presents information: capable of reducing a complex technical problem into written results with suitable conclusions and recommendations; is able to present concepts and ideas verbally to a small audience
Customer Focus:
Educates customers: Shares information with customers to build their understanding of issues and capabilities
Takes action to meet customer needs and concerns: Considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; avoids over commitments
Innovation:
Thinks expansively: Combines ideas in unique ways or makes connections between disparate ideas; explores different lines of thought; views situations from multiple perspectives; brainstorms multiple approaches/solutions
Evaluates multiple solutions: Examines numerous potential solutions and evaluates each before accepting any in order to solve problems
Planning and Organisation:
Schedules: allocates appropriate amounts of time for completing own and other’s work; avoids scheduling conflicts; develops timelines and milestones
Leverages resources: Takes advantage of available resources to complete work efficiently; coordinates with internal and external partners
Problem Solving:
Identifies the source of problems and implements procedures to avoid them in future.
Selects the best option based on analysis of all the variables.
Understands how the equipment works under normal conditions and what effect changing one of the inputs has on the operation
Quality Orientation:
Ensures high quality output: Vigilantly watches over job processes, tasks and work products to ensure freedom from errors, omissions or defects.
Takes action: Initiates action to correct quality problems or notifies others of quality issues as appropriate
Safety Orientation:
Identifies safety issues and problems: Reviews drawing designs for safety and plant requirements
Takes corrective action: Reports or corrects unsafe working conditions; makes recommendations or improves safety processes.
Monitors the corrective action: Monitors safety issues after taking corrective action and ensures continued compliance
Technical/Professional Knowledge and Skills:
Product knowledge: Displays advanced understanding of the company’s products in relation to job output
Engineering and technology: Displays knowledge of the practical application of engineering science and technology