Job Purpose:
- The role will be firstly responsible for supervising the storage, distribution, inventory management and records maintenance in a warehouse.
- The role is secondly responsible to ensure company's targets and objectives are met to meet customer requirements.
Key Performance Areas
Management of stock and assets in the warehouse.
- Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage. Supervise counting and identifying of stock.
- Prepare worker schedules and ensure warehousing and distribution workers follow safety rules.
- Ensure that internal delivery processes are adhered to support dispatch time windows.
- Ensure that the stock is captured onto database.
- Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy.
- Ensure stocks are in correct locations.
- Monitor stock levels in order to highlight minimum and excess levels and therefore prevent stock shortages.
- Attend and resolve customer’s queries.
- Submit relevant reports as and when required
Manage the movements of assets
- Plan and manage logistics, warehouse, transportation and customer services
- Supervise the movement, distribution and storage of stock.
- Control the flow of incoming stock and outgoing stock to ensure customers receive the stock on time.
- Keep records of quality and quantity stock levels, delivery times, transport costs and efficiency
- Attend and resolve customer’s queries.
- Submit relevant reports as and when required.
General
Inventory Management:
Implement and maintain efficient inventory control systems.
- Conduct stock counts in line with deadlines and reconcile discrepancies.
- Monitor stock levels and initiate reorder processes as needed.
Asset Management:
- Track and manage warehouse assets, ensuring proper utilization.
Team Leadership:
- Supervise and lead warehouse staff, providing guidance and support. Schedule and coordinate tasks to ensure smooth workflow.
Quality Control:
- Implement quality assurance measures for incoming and outgoing goods.
- Ensure compliance with safety standards and regulations.
Documentation and Reporting:
- Maintain accurate records of stock movements, transactions, and inventory levels.
- Generate regular reports on stock status and performance metrics.
Process Optimization:
- Identify opportunities for process improvement to enhance efficiency.
- Implement best practices for warehouse management.
Communication:
- Collaborate with other departments to facilitate effective communication.
- Address and resolve issues related to stock and asset management.
Training and Development
- Provide training for warehouse staff on inventory control procedures.
- Foster a culture of continuous improvement through skill development.
Customer Service:
- Coordinate with customer service teams to ensure accurate and timely order fulfillment.
- Address customer inquiries related to stock availability.
Adherence to Policies:
- Enforce company policies and procedures related to warehouse operations.
- Ensure compliance with local regulations and safety standards.