Aftermarket Sales Representative – Mining & Pump Industry
Reports To: Sales Manager / Managing Director
Job Purpose:
To drive aftermarket sales growth by developing and maintaining strong relationships with clients in the mining and pump sectors. The role focuses on promoting spare parts, service contracts, retrofits, and technical support solutions to ensure optimal performance and longevity of installed equipment.
Key Responsibilities:
Sales & Business Development
- Identify and pursue new aftermarket sales opportunities within the mining and pump industry.
- Promote and sell spare parts, service kits, maintenance contracts, and upgrades.
- Prepare and deliver technical sales presentations to clients.
- Achieve or exceed sales targets and KPIs.
Customer Relationship Management:
- Build and maintain strong, long-term relationships with key clients and stakeholders.
- Conduct regular site visits to assess equipment performance and customer needs.
- Provide technical support and guidance to customers on aftermarket solutions.
Technical & Product Knowledge:
- Maintain in-depth knowledge of pumps, valves, and related mining equipment.
- Collaborate with engineering and service teams to develop tailored solutions.
- Stay updated on industry trends, competitor offerings, and technological advancements.
Quoting & Reporting:
- Prepare accurate quotations and proposals
- Track and report on sales activities, pipeline development, and market feedback.
- Use CRM tools to manage customer data and sales activities
Collaboration & Coordination:
- Work closely with internal departments (service, logistics, sales admin) to ensure timely delivery and execution of aftermarket services.
- Support marketing initiatives such as trade shows, product launches, and customer events.