Reporting to Sales Director
Travel Required: Local and International
About the Role
As a Sales Engineer, you will be the driving force behind the company’s growth in the African region. You will play a pivotal role in executing sales and marketing strategies, managing the sales pipeline, and delivering exceptional customer experiences. This role is ideal for someone who thrives on building strong customer relationships, providing hands-on technical support, and managing complex sales processes from lead generation to project delivery, with a continuous focus on ever improving the customer excellence.
Responsibilities
- Manage the sales pipeline by identifying new business opportunities, nurturing leads, and converting prospects into long-term customers
- Develop and implement effective sales and marketing strategies for the company’s innovative products and solutions within the African region
- Build and maintain strong customer relationships by understanding their unique needs and providing tailored technical solutions
- Prepare detailed quotations and proposals, ensuring accuracy and timeliness in processing sales orders and responding to customer enquiries
- Oversee the entire project cycle from start to finish, including project expediting and ensuring on-time delivery of solutions
- Provide in-field technical support, including commissioning, troubleshooting, and optimising our products to deliver superior performance for clients
- Collaborate closely with the sales team, resellers, and distributors to ensure alignment of strategies and customer support goals