Job Description: Debtors Supervisor
We are looking for a detail-oriented and experienced Debtors Supervisor to oversee the debtors/credit control function. The successful candidate will be responsible for managing debtor accounts, supervising a team of clerks, and ensuring accurate and timely collection of outstanding debts. This role plays a key part in maintaining healthy cash flow, minimizing risk, and ensuring compliance with company credit policies.
Key Responsibilities
- Supervise and oversee the daily operations of the debtors/credit control team.
- Monitor customer accounts to ensure timely collection of outstanding payments.
- Allocate and reconcile customer payments against invoices.
- Review and authorize credit applications in line with company policies.
- Prepare and distribute debtor ageing reports, highlighting overdue accounts.
- Follow up on delinquent accounts and escalate where necessary.
- Resolve customer queries and disputes relating to billing and accounts.
- Implement and enforce credit control procedures to minimize bad debt.
- Assist with month-end processes, including reporting and reconciliations.
- Provide guidance, training, and performance management to debtor clerks.
- Liaise with internal departments (sales, finance, operations) regarding account queries and credit terms.