Permanent - Intermediate QA Tester - Johannesburg (Incl. Northern Suburbs) - South Africa

Department:  Business Systems (IT Division)

Reporting to the QA Lead

Purpose of Role:

To ensure that high-quality software products are delivered by performing thorough and systematic manual testing throughout the Software Development Life Cycle (SDLC). This includes requirement analysis, test planning, execution, defect logging, post-implementation validation, and hypercare support. The role supports business continuity by identifying potential issues before they impact users and contributes to continuous improvement of QA processes

Key Performance Indicators:

Requirements Analysis - Participate in BRD/FSD reviews; Identify testable requirements. Identify defects in the documentation

Test Planning - Draft test scenarios, prepare test cases, review peer test assets. Focus on accurate and complete test documentation

Test Preparation - Set up test data and environments; conduct test readiness checks.  This includes continuous updating of test-and regression packs

Test Execution - Execute manual test cases across functional, integration, regression, and UAT phases. Provide comprehensive test evidence

Defect Reporting & Triage - Log and retest defects with clear reproduction steps

Release Readiness - Contribute to go/no-go decisions; support sign-off processes

Post-Implementation Testing - Validate changes in production; perform smoke and sanity checks

Hypercare & Support - Monitor and validate production incidents; retest patches or fixes

Process Improvement - Participate in retrospectives and suggest improvements. Contribution to continuous process improvement

Qualifications/Certifications:

Bachelor’s degree or diploma in Computer Science, Information Technology, or related field (advantageous)

ISTQB Foundation Level certification

Experience and skills:

• 2-5 years of testing experience across multiple applications
• ISTQB Certified
• Up-To-Date knowledge of software test design and testing methodologies
• Familiar with Agile frameworks
• Familiar with integration testing and regression testing
• Experience with test management tools (JIRA).
• Experience in testing enterprise resource planning (ERP) or core business applications.
• Familiarity with basic SQL queries for data validation.
• Exposure to performance testing and security testing tools and practices.
• Solid understanding of software development life cycles (SDLC).
• Strong knowledge of test case creation, defect tracking, and quality metrics

Competencies:

• Excellent communication and critical thinking skills
• Ability to work against tight deadlines in a high pressure environment
• Strong organisational skills
• Attention to detail with a focus on quality.
• Analytical mind and problem-solving aptitude
• Ability to collaborate across teams.
• Ability to quickly learn new tools, systems, or business processes

Unique work conditions:

May need to test across multiple platforms/environments (web, mobile, APIs).

Occasional after-hours testing during releases or deployments