Primary Objective:
- The Product Supply Manager is responsible for forecasting product demand, managing logistics, and ensuring a smooth supply chain for skincare, homecare, herbal range, nutrition, weight loss, and sports nutrition products across +- 15–20 Field Support Centres across African countries.
- This role requires expertise in supply and demand planning, procurement, import/export legislation, and supplier negotiations while ensuring compliance with product regulations and quality standards.
- The manager will lead a team of 4–8 direct reports and work closely with internal stakeholders, including the Warehouse and Pharmacist
Main Tasks:
- Demand Planning & Inventory ManagementConduct product demand forecasting and supply planning for multiple countries across Africa.
- Analyse sales trends, stock levels, and lead times to ensure product availability.
- Monitor sell-by dates, transportation times, and manufacturing lead times to prevent stock shortages or overstocking.
Logistics & Regulatory Compliance
- Oversee the logistics process, ensuring efficient import and export of products across different African countries.
- Understand and comply with various national legislations related to product imports, exports, and customs regulations.
- Coordinate with freight forwarders, customs agencies, and regulatory bodies to ensure timely product deliveries.
Supplier & Procurement Management
- Manage purchasing and procurement for both raw materials and finished goods.
- Negotiate pricing and contracts with suppliers to secure cost-effective deals.
- Develop and maintain strong supplier relationships to ensure consistent product supply.
Cross-Functional Collaboration
- Work closely with the Warehouse and Pharmacist to manage inventory levels and compliance with storage regulations.
- Coordinate with marketing teams to ensure compliance with product labelling and country-specific packaging requirements.
- Communicate effectively with different teams and cultures across Africa.
Team Leadership & Performance Management
- Lead and develop a team of 4–8 direct reports, ensuring high performance under tight deadlines.
- Implement stress management strategies to maintain productivity in a high pressure environment.
- Provide guidance and mentorship to ensure team efficiency and accuracy in supply chain processes.
Process Optimization & Reporting
- Utilize advanced Excel skills for data analysis, reporting, and supply chain optimization.
- Develop KPIs to measure supply chain performance and identify areas for improvement.
- Prepare reports on product availability, sales trends, and supply chain efficiency for senior management.
Measures of Success:
- Optimal product availability with minimal stock shortages or excess inventory.
- Efficient and cost-effective procurement and logistics operations.
- Compliance with import/export regulations and marketing label requirements.
- High-performance team delivering results within strict deadlines.
Physical Demands & Work Environment:
- The role may require some travel across African markets.
- High-pressure work environment with tight deadlines and multiple priorities.
- Prolonged periods of sitting and operating a computer.
- Occasional lifting of materials up to 20 pounds may be required.