FT Contract - Medical Receptionist - Ekurhuleni (East Rand) - South Africa

Key Responsibilities:

• Greet and assist patients with courtesy, both in person and on the phone
• Register new patients and capture insurance details
• Schedule and manage patient appointments, optimizing healthcare providers' time
• Coordinate and confirm appointments via phone, email, or messaging
• Handle appointment cancellations and rescheduling
• Direct incoming calls and emails appropriately
• Respond to patient and family inquiries with professionalism
• Relay messages accurately and promptly to Health care professionals
• Perform clerical duties like photocopying, faxing, filing, and office maintenance
• Assist with typing clinical reports, motivation letters, and feedback reports
• Process cash and credit card payments
• Liaise with medical aids for authorizations and admissions
• Maintain practice inventory, check stock levels, and place orders for supplies

Qualifications and Requirements:

• Matric certificate
• Own transport and a valid driving license
• Minimum of 2 years' experience in a similar medical administration role
• Mandatory experience in a medical practice
• Familiarity with GoodX is a plus
• Proficiency in Microsoft Office suite and general computer literacy

Skills and Attributes:

• Excellent communication and typing skills
• Strong language and grammar proficiency
• Team player with analytical and diligent approach
• Autonomous, confident, reliable, and responsible
• Professional communication and well-presented demeanor
• Ability to work under pressure, multitask, and stay organized