Reporting to the Technical Manager
Key Area of Responsibility:
Technical repairs, installations and product support
Duties/Responsibilities:
- Perform electronic and mechanical repairs to products
- Provide consultation support for installations
- Undertake installations when required
- Member of the Workshop Team to provide post – sale support to the company's staff, business partners and end-users
- Minimum 2 years repairing digital and /or RF equipment to component level
- SMD component soldering skills
- Personal computer, standard office equipment
- Multiple and changeable priorities
- Occasional stressful customer interface
- Familiarity with Microsoft Windows operating systems
- Repairs in a timely, neat and accurate manner of all defective hardware sent to the workshop by customers
- Configures and test sales demo systems per demo request instructions
- Performs occasional service calls at customers locations
- Complete all required documentation in accurate and legible fashion
- Responsible for good housekeeping and safety practices
- A person who can work on his/her own with minimum supervision