Permanent - Receptionist Administrator - Ekurhuleni (East Rand) - South Africa

Position: Receptionist Administrator

• We are seeking a highly organized and detail-oriented Receptionist Administrator to join our recruitment team. The ideal candidate will be the first point of contact for clients and candidates, providing exceptional customer service and administrative support.
• Responsibilities:
• Greet visitors and answer incoming calls in a professional and courteous manner.
• Manage the reception area, ensuring it is clean and welcoming at all times.
• Schedule appointments, meetings, and interviews for recruitment staff.
• Assist with filing, data entry, and other general administrative tasks as needed.
• Coordinate travel arrangements and accommodations for candidates.
• Monitor office supplies and place orders as necessary.
• Maintain confidentiality of sensitive information and adhere to data protection policies.
• Provide administrative support to the recruitment team, such as preparing job postings and screening resumes.
• Assist in organizing recruitment events and job fairs.
• Collaborate with recruiters to ensure a smooth recruitment process for candidates.
• Key Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and other office software.
• Attention to detail and accuracy in all tasks.
• Ability to work independently and as part of a team.
• Prior experience in a similar role in the recruitment industry is a plus.
• Knowledge of recruitment processes and terminology is preferred.
• Flexibility to adapt to changing priorities and work under pressure.
• Professional and friendly demeanor with a customer-centric approach.
• Ability to maintain a high level of confidentiality and discretion.
• If you are a proactive and customer-focused individual with a passion for administrative work in the recruitment industry, we encourage you to apply for the Receptionist Administrator position.

Position: Receptionist Administrator

• Excellent communication skills - ability to effectively communicate with clients, candidates, and team members via phone, email, and in person.
• Strong organizational skills - ability to maintain a high level of organization in a fast-paced recruitment environment.
• Attention to detail - must be able to carefully screen incoming calls, messages, and emails to determine priority and urgency.
• Basic computer skills - proficiency in Microsoft Office suite, email management, and database entry.
• Customer service oriented - providing exceptional customer service to all visitors, candidates, and clients in person and over the phone.
• Ability to multitask - managing multiple tasks simultaneously such as answering phones, scheduling appointments, and assisting with administrative tasks.
• Professional demeanor - ability to represent the recruitment agency in a positive and professional manner at all times.
• Problem-solving skills - ability to quickly identify and resolve issues that may arise in daily operations.
• Strong time-management skills - prioritize tasks to ensure all responsibilities are completed in a timely manner.
• Confidentiality - maintaining strict confidentiality regarding sensitive information and candidate details.
• Responsibilities and Duties:
• Greeting and assisting visitors to the office in a professional and friendly manner.
• Answering and directing incoming phone calls to the appropriate team member.
• Scheduling appointments and managing calendars for recruitment consultants.
• Assisting with administrative tasks such as data entry, filing, and document preparation.
• Managing incoming and outgoing mail, packages, and deliveries.
• Maintaining office supplies and ensuring the reception area is clean and organized.
• Collaborating with the recruitment team to provide support as needed.
• Booking travel arrangements for consultants and candidates when necessary.
• Assisting with coordination of recruitment events, such as job fairs and career expos.
• Providing general administrative support to ensure the smooth functioning of the office.
• Key Skills:
• Communication
• Organization
• Attention to detail
• Computer proficiency
• Customer service
• Multitasking
• Professionalism
• Problem-solving
• Time-management
• Confidentiality