Permanent - Key Account Manager - Cape Town - South Africa

Main Purpose of the Job:

• The Key Account Manager – WC- company  drives targeted coverage, sales, distribution, and retail presence across the entire inland landscape for company products.
• They develop and execute innovative, scalable strategies to achieve sales goals, secure broad channel coverage, and build meaningful, data-driven connections with key account partners in the Western Cape.

Duties and Responsibilities

• Establish, develop, and maintain positive business and customer relationships.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyse the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Participate in sales meetings and regular training.
• Negotiate and use persuasion skills to overcome objections.
• On time reporting and completion of daily administration objectives.
• The implementation of promotions when applicable.
• Provide ongoing market intelligence to management.

Knowledge, Qualifications and Experience

• Completed Matric
• Bachelor’s degree in Business Management, Sales Management or equivalent advantageous
• Minimum 3- 5 years’ experience within a KAM role.
• Attention to detail
• Excellent verbal communication
• Intermediate computer skills (MS Outlook, MS Office)
• Own vehicle and a valid driver’s license

Skills, Competencies and Attributes

• Proven work experience as a KAM
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Excellent listening skills to respond to customers' needs, wants, and concerns