Permanent - Internal Sales Administrator - Ekurhuleni (East Rand) - South Africa

The position of Internal Sales Administrator consists of selling the company's range of hand held scanners, mobile computing, barcode printers and software.

The successful incumbent, will report to the Sales Manager and the responsibilities of the position include:

• Sales Support for all Product Sales personnel, Sales Manager including the Executive
• Analyse client purchase history and trends
• Calling existing base for repeat orders.
• Process sales quotations on behalf of customers and Product Sales personnel.
• Maintaining client relationship
• Handle customer telephone/email queries
• Receive hard copy of Sales order from Product Sales or clients.
• Acknowledge customer order by sending an order acknowledgement.
• Prepare sales pack.
• Process sales order in Syspro
• Hand sales pack to Procurement to place order with vendors.
• Liaise with Logistics on order status and delivery.
• Liaise with Logistics on ETA and when goods will be ready for invoicing.
• Follow up with customer order.
• Manage internally all customer back orders.
• Manage Software activation.
• Filing of all Sales related documents.
• Provide customer service and retain customer relationship.
• Liaise with business unit to resolve customer queries.

Matric. Grade 12

A minimum 2 year’s Sales experience with Enterprise Customers in an IT environment.

Ability to plan and prioritize sales and sales opportunities.

Ability to deal with corporate accounts

High levels of accuracy and standards of quality in work and dealings with customers in a professional customer service-oriented manner

Ability to consider relative costs and benefits of potential actions to choose the most appropriate one;

Computer Literacy