Reporting to the Sales Manager
The ideal candidate will be able to appropriately identify the needs of both new and current customers to aid customers in managing their fleet of equipment. Building and sustaining connections with clients and partners, seeking new business opportunities, and putting plans in place to boost profits and market share. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Business Development and good account management skills are essential for this role
Responsibilities:
- Meeting or exceeding sales goals.
- Develop and maintain relationships with existing customers to ensure long-term customer satisfaction and repeat business.
- New business development: 80% new business development, 20% existing business.
- Conduct research and identify potential customers through various means, such as cold calling, prospecting, networking, and existing customer base.
- Account management visits to our customers to identify opportunities for growth within our platform based on budget and KPI objectives.
- Manage all reporting of customers' accounts with opportunities based around targeted areas based on Budget and KPI.
- Meet with clients to assess their needs and provide them with solutions that best meet their requirements.
- Prepare and deliver presentations, proposals, and arrange demonstrations to potential clients to showcase products and services.
- Responsible for building and maintaining long-term customer relationships to increase sales revenue and profitability and strive to improve customer satisfaction through excellent customer service.
- Keep up to date with industry trends, technologies, and products to maintain a competitive edge and increase sales.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Keep a high-level knowledge about existing products and services, and learn about new products and services as they come in