6 MONTH FIXED TERM CONTRACT
Job Purpose:
To provide an efficient administrative support service to the HR Department
Key Results Area:
General Administration:
- Adhere to departmental standards for manual and electronic filing systems on a weekly basis.
- Capture and distribute minutes of meetings to all team members within the allocated timeframe.
- Capture invoices as per organisational policy and follow up where necessary.
- Order flowers on the day of the request as per HR policy.
- Order stationery as requested
HR Administration:
- Update the recruitment progress report for fixed-term contract and permanent employees electronically
- Draft and obtain approval for employees fixed-term contract and permanent employment letters
- Draft fixed-term contract renewal or non-renewal letters before the termination of the contract.
- Draft and obtain approval for letters required based on change of status amendments.
- Ensure HR manuals for new employees are available
- Schedule and coordinate all background checks (i.e. criminal, ITC, qualification, ID verification, etc.) within 1 day of request and follow up where required
HR Team Support:
- Address general enquiries to customer satisfaction.
- Obtain filed information for HR colleagues on request
- Provide administrative support as requested by manager
Attention to Detail:
Accomplishes tasks: Checks to see that all steps in a process or procedure have been completed; checks work for errors or omissions before submission
Communication:
- Ensures understanding: Seeks input from audience; checks understanding; presents message in different ways to ensure understanding.
- Comprehends communication from others: Attends to messages from others; correctly interprets messages and responds appropriately
Contributing to Team Success:
- Informs others on team: Shares important, relevant information with team.
- Models commitment: Adheres to team’s expectations and guidelines; fulfils team responsibilities; demonstrates commitment to team
Customer Focus:
- Builds collaborative relationships: Builds rapport and cooperative relationships with customers.
- Takes actions to meet customer needs and concerns: Considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; avoids over commitments
Follow Up:
Communicates time frames: Builds due dates into assignments and task delegations; effectively communicates milestones and expected results
Managing Work:
- Prioritizes: Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.
- Schedules: Effectively allocates own time to complete work; coordinates with own and others’ schedules to avoid conflicts