Permanent - External Sales Representative - Johannesburg - South Africa

DUTIES AND RESPONSIBILITIES

• Travel within sales territory to meet prospective customers and old customers
• Conduct calls and face-to-face meetings with customers
• Build and maintain relationships with new and old customers
• Quotations and tenders on standard catalogue items
• All Quotation will be ACCURATELY done on Sage or on excel (Company Quote).
• Accurate capturing of ALL the order information on the Sage system, these include the correct customer name, product code, price, contact person, mobile number and delivery address.
• The efficient management and releasing of customer back-orders, each Individual sales person is responsible for their own back orders and customer service.
• Quotes, Tenders and projects – follow up
• Closing of a sale.
• Do after sales service
• Promote all products, with some product training
• Communicate Customer satisfaction and complaints
• Keep customers informed of any changes made to products, new products and any possible price changes.
• Negotiate prices and discounts within stated perimeters.
• Collect Customer Original Credit Application and evaluate place of business.
• Weekly call sheets
• Goods return for credit
• Communicate ideas for improvement
• Contract Review

Required Minimum 

• Matric
• 3 years’ experience in a similar role
• Candidates must have experience in steel or electrical products
• Valid Drivers’ Licence
• Sage experience advantageous

Required Competencies:

• Excellent customer service skills
• Excellent negotiation skills
• Effective verbal, written and listening communications skills
• Time management skills
• Computer skills.