Permanent - General Worker / Fitter - Maitland, Cape Town - South Africa

Job Purpose

• To perform housekeeping and general duties as required, thereby contributing to the achievement of work space efficiency and effectiveness.
• Assist with removing and installing batteries to vehicles as well as ensure the charging of batteries are done correctly.

Key Performance Areas

• Compliance (50%)
• Customer Service (20%)
• General Assistance (10%)
• Staff Services (10%)
• Cost and Waste Control (10%)

Key Performance Areas

Compliance (50%)

• Operates within controls and procedures in order to ensure the integrity of company.
• Reports areas of concern to management within own operating area.
• Procedures adhered to.
• Concerns / issues / problems reported in a timely manner.

Customer Service (20%)

• Apply the sales and service procedure
• Build and maintain good customer service levels and business relationships
• Escalate customer queries/complaints to the Store Manager
• Product Knowledge
• Pricing Knowledge
• Use of the Battery Selection Guide

General Assistance (10%)

• Cleans up the worksite from hazardous or obsolete material and ensures a safe and clean working environment.
• Follows instructions from Supervisors to perform manual labour tasks as required.
• Reports issues with equipment or unsafe conditions to the relevant Supervisor.
• Work areas and spaces clear from obsolete or unsafe materials.
• Duties executed as per daily schedules.
• Housekeeping principles adhered to.
• Problems reported to direct Supervisor in a timely manner.

Staff Services (10%)

• Assists employees maintains effective working relationships.
• Identifies and solves problems within own operating area in line with XCE core values.
• Employee feedback received.
• Concerns / issues / problems reported in a timely manner.

Cost And Waste Control (10%)

• Assists in minimising damage, loss or waste.
• Reports incidents to direct Manager.
• Damage, waste or loss minimized.
• Concerns / issues / problems reported in a timely manner.

Qualifications
Minimum
Grade 12 Certificate (NQF 2) 

Experience
Minimum
Up to 1 years’ experience as a General Worker

Technical Competencies
(Knowledge/Systems/Legislation)
Knowledge of company procedures and SOP’s.