Permanent - Branch Manager - Ermelo - South Africa

Brief Description Of Key Performance Areas

• Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team who is able to deliver business goals  Drive sales targets and manage operational efficiencies in order to maintain a healthy, profitable business. 
• Ensure excellent customer service by playing an active role in customer contact situations - thereby ensuring and maintaining healthy customer relationships. 
• Manage as well as control financial targets within company accepted norms and balance this against business risk. 
• Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit 
• Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures. 
• People Management - training, mentoring, coaching and management of staff within the store. 
• Ensure sound financial and administrative control over branch, including ISO compliance 
• Ensure adherence and application of company policies and procedures.
• Accountable for the maintenance of branch image and branch assets
• Drive branch sales performance to meet or exceed monthly, quarterly and annual targets.

Minimum Skills & Requirements:

• Grade 12 / NQF level 4 or the equivalent
• Drivers Licence
• 5+ years business development and management skills
• Sales and/or general management qualification advantageous
• Must have managed a diverse team before
• Sound people skills to drive performance and accountability.

Behavioural Dimensions Required

• Natural leader with strong motivational skills
• Must have exceptional communication skills (verbal and written)
• Strong interpersonal & organisational skills
• Driven, ambitious & passion to succeed
• Highly analytical
• Ability to work under pressure
• Consistent & Persistent.