Permanent - Sales Support Coordinator - Ekurhuleni (East Rand) - South Africa

Sales Support Coordinator (Field-Based) – Engineering / Cutting Tool Industry

This position plays a critical role in supporting our Technical Sales Representatives on the ground, ensuring fast response times, strong customer service, and efficient execution of day-to-day sales activities.

Role Responsibilities:

• Provide direct, in-field support to Technical Sales Representatives
• Handle urgent deliveries, collections, and customer requirements on short notice
• Assist with on-site customer visits and support relationship building
• Coordinate appointments and ensure effective follow-ups
• Support quotations, order processing, and general sales administration
• Act as a link between customers, sales team, and internal departments to ensure seamless service delivery
• Ensure high levels of responsiveness and service to customer needs
• Gain practical product and application knowledge through daily field exposure

Requirements:

• Own reliable vehicle
• Strong communication and organisational skills
• High attention to detail and ability to manage multiple tasks
• Strong work ethic and willingness to learn
• Self-motivated, proactive, and able to work independently
• Basic understanding or interest in engineering is advantageous, but not essential

This role is ideal for someone who enjoys being out in the field, thrives in a fast-paced environment, and takes pride in supporting a high-performing sales team.