Permanent - Area Manager - Automobile - Johannesburg (Incl. Northern Suburbs) - South Africa

Purpose Of Position:

• To ensure the successful delivery of Automobile wholesale and retail sales objectives through effective dealer management for the defined area. Working closely with dealers to develop a strong manufacturer / dealer business relationship offering the necessary support and guidance to achieve mutual objectives.

Key Performance Areas (Outputs)

• Dealer sales target and financial review (Monthly dealer visits)
• AOR (PMA) statistic understanding and application
• Realign sales objectives and strategize action plans to achieve set objectives
• Identifying and manage all sales performance barriers (KPI/ Scorecard Management)
• Ensure franchise standards are maintained
• Marketing and promotion of product at dealer level (CI management)
• Implement sales support programmes
• Ensure correct stocking levels to achieve sales objectives
• Dealer ageing stock management
• Dealer sales staff competency review
• Ensure dealer has adequate sales training to support objectives
• Quality of customer handling and sales process
• Monitor customer satisfaction scores and create focus where necessary
• Admin and dealer claims management
• Information gathering

Qualification/ Education Requirements:

• Relevant Sales and Marketing qualification/ diploma (N3 – N6)
• Valid Drivers License

Experience Requirements:

• At least 5 years experience in an after sales environment, which includes three years as Area Manager and/or Sales Manager. Experience in the motor industry is essential