Permanent - Logging Clerk - Johannesburg (Incl. Northern Suburbs) - South Africa

• Logging of claims onto NATURAL system and ensuring that all required documentation and member details are correct.
• Compiling statistics and maintaining departmental schedules.
• Sorting faxes/emails before sending them for scanning.
• Collecting mail daily.
• Sorting and distributing of incoming mail/correspondence.
• Tracing member's records on system and phoning beneficiaries or companies, where necessary.
• Transferring correspondences to different departments.
• Opening and allocation of claims for the department.
• Requesting of duplicate IRP5/IT3A certificates.
• Requesting Metro/Castledex files from the relevant department.
• Updating of Nomination Forms onto the system.
• Processing of funeral advance payments.
• Assisting and following all reasonable instructions given by the Supervisor and Team Leader.

Minimum Requirements:

• Grade 12
• Typing (30wpm)
• Good attendance and reliability

Basic Work Experience Required:

• Minimum of 1 year’s related experience

Knowledge and Skills:

• Basic knowledge of the Rules of the Funds will be an advantage.
• Basic knowledge of the Natural System.
• Basic knowledge of Microsoft Word and Excel.
• Good Keyboard / PC skills.
• Customer service oriented.