Permanent - Section Manager - Nelson Mandela Metropole (Gqeberha Port Elizabeth) - South Africa

Reporting to the Production Manager

Direct subordinates:  Shift Supervisors (x3)

Job Purpose

To support the HOD by providing operational and maintenance support in the Charge Room Division.  To furthermore design and implement related systems and plans to maximise performance, output and contribute in the achievement of production targets.

Key Performance Areas:

1. Production Operations – Charge Room (35%)
2. Maintenance Control (20%)
3. Compliance (10%)
4. Customer Service Management (10%)
5. Staff Supervision (15%)
6. Cost and Financial Control (10%)

Production Operations - Charge Room:

• Designs and implements a system to achieve the most effective methods of production, within laid down working specifications, whilst improving product-, work flow and performance.
• Ensures all methods and standards are reflective on the system and implemented in the respective areas.
• Monitors the output / man-hour levels from each area, within the Division and by Shift. Investigate abnormalities, missed goals and develop sufficient plans to rectify.
• Develops plans in conjunction with the Shift Supervisors, Engineering and Service Divisions to improve methods / machines, processes, output and productivity

Maintenance Control:

• Works with Production Control and all MMIS Planners to set up viable and realistic schedules to meet targets.
• Ensures parts are available beforehand through liaising with the Engineer, Zone Engineer and Charge hands.
• Ensures work is completed within specified, stipulated times and optimal machine operation

Compliance:

• Operates within controls and procedures in order to ensure the integrity of the company.
• Identifies and monitors risks within own department and area of responsibility.
• Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.
• Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure

Customer Service Management:

• Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
• Represents the company in meetings with relevant stakeholders.
• Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values.
• Reports to Management on internal stakeholder related matters

Staff Supervision:

• Ensures that all employees have signed performance agreements.
• Monitors and measures performance quarterly by conducting employee appraisals.
• In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary.
• Ensures ongoing training and development of employees.
• Addresses employee relations matters fairly and promptly

Cost and Financial Control:

• Contributes to the budget preparation process.
• Compile and submit cost reports.
• Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources.
• Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and the company's financial guidelines, report deviations to direct Manager.
• Explores opportunities to control and reduce costs

Minimum qualifications:

Certificate in a Technical / Engineering / Electrical discipline (NQF 5)

and

Trade Tested Artisan (preferably Electrician or Millwright)

and

Certificate in Accounting and Leadership

Advantageous:  

Diploma in a Technical / Engineering / Electrical discipline (NQF 6)

or

Bachelor’s Degree in Engineering (NQF 7)

Minimum Experience:

Up to 10 years’ experience in the Electrical Production / Operations field in a Manufacturing environment of which:

Up to 5 years should be at Supervisory level

Technical Competencies:

• Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).
• Knowledge of Production processes and related systems.
• Knowledge of Maintenance practices