Reporting to Business Management
Purpose of Job:
To plan, implement and maintain operational activities of applicable contract/s in accordance with company policies, goals and strategic objectives.
Duties herewith include:
Monitor internal operational costs, fleet utilisation, fleet downtime and resources to achieve budgeting results and other financial criteria.
Ensure that daily fuel consumption data is captured, report analysed and send to management.
Implement and monitor all operational activities to ensure compliance with operational protocols, legal, health, safety and other regulatory requirements which govern the business operations.
Optimise routes and fleet utilisation.
Ensure achievement of agreed KPI’s.
Ensure preventative maintenance is executed to the required standard timeously.
Ensure optimisation and alignment of all resources, systems and processes.
Ensure accuracy, completeness and authorisation of the driver summary wage sheet.
Implement the performance management process, learning and development process, succession process and recruitment process to ensure continuous improvement in performance and relevant career progression.
Ensure the adherence to transformation plans through active involvement and adherence to the recruitment, promotion and succession processes and action plans.
Prepare for disciplinary enquiries and grievances and ensure consistent application in line with company processes and procedures through the involvement of HR.
Create, monitor and maintain a work environment conducive to embracing diversity, open communication, fairness and consistency.
Pro-active involvement in issues that could have an impact on employee morale, retention and performance.
Ensure document control process and template.
Instil, monitor and enforce a culture of risk awareness that will support action plan activities to ensure the elimination of risks.
Facilitating continuous performance improvement against operational key performance indicators through continuous alignment of actual performance to targets through the formal performance management process.
Implementing and facilitating innovative action steps to address underperformance against KPI’s.
Ensuring customer satisfaction through adherence to delivery plans, establishment of sound relationships with clients on operational level and overall achievement of agreed service level.