Key Responsibilities
Sales Leadership & Performance
- Lead, motivate and develop a national team of Technical Sales Engineers.
- Establish clear sales objectives and ensure achievement of monthly, quarterly and annual sales targets.
- Conduct regular performance reviews, coaching sessions and development discussions.
- Create a high-performance culture focused on customer value, accountability and continuous improvement.
- Reward strong performance and effectively manage underperformance.
- Maintain sufficient engineering and industrial technical credibility to lead, coach and be respected by a team of qualified Technical Sales Engineers.
Coaching & Development
- Conduct regular field visits with sales engineers to coach selling skills, customer engagement and opportunity management.
- Develop individual growth plans for each sales engineer.
- Support recruitment and onboarding of new sales personnel.
- Foster a collaborative team environment where best practices are shared.
- Partner closely with the Technical Applications Manager to continuously strengthen the team’s technical, product and application knowledge.
Sales Strategy & Execution
- Develop and implement sales strategies aligned with the company's growth objectives.
- Identify market opportunities, competitive threats and emerging industry trends.
- Drive territory planning and customer development initiatives.
- Ensure disciplined execution of sales activities and customer engagement plans.
Forecasting & Commercial Management
- Develop accurate sales forecasts and budgets.
- Monitor sales performance, gross profit, market share and other key performance indicators.
- Analyse sales data and provide actionable insights to management. Manage pricing approvals, discount structures and commercial decision-making within approved authority levels.
Sales Process Excellence
- Champion and continuously improve the company's sales processes and systems.
- Ensure consistent use of CRM, reporting tools and sales management disciplines.
- Drive effective opportunity management and sales pipeline reviews. Ensure adherence to company policies, procedures and standards.
Key Customer Engagement
- Support sales engineers in developing strategic customer relationships.
- Participate in key customer visits and executive-level engagements.
- Assist with the resolution of significant customer concerns and commercial matters.
- Promote a customer-centric culture throughout the sales team.
- Engage credibly with engineering, production and tech