Permanent - Sales & Digital Marketing Representative - Ekurhuleni (East Rand) - South Africa

THE ROLE:

Position requires a confident, energetic and commercially driven salesperson who is excellent on the telephone, enjoys engaging with customers and has the ability to convert conversations into actual sales.

The successful candidate must also be comfortable using social media, understand how to create and publish engaging content, and be willing to embrace modern technology, including artificial intelligence (AI) and online selling platforms.

This is primarily a sales position, supported by digital marketing and e-commerce responsibilities.

Requires someone who is proactive, resourceful, technology-savvy and motivated to grow with the business

E-COMMERCE – TAKEALOT & AMAZON:

The successful candidate must be willing and capable of learning how to manage and support sales through online marketplaces, particularly Takealot and Amazon.

Responsibilities may include:

• Learning how Takealot and Amazon seller platforms operate.
• Uploading products, images, descriptions and pricing.
• Updating product listings and ensuring information is accurate.
• Monitoring online orders, stock availability and customer enquiries.
• Assisting with online promotions and marketplace sales growth.
• Learning marketplace requirements and best practices.

KEY RESPONSIBILITIES:

Sales & Customer Development:

• Make daily outbound calls to existing and prospective customers.
• Generate new sales opportunities and secure customer orders.
• Follow up consistently on quotations, enquiries and outstanding opportunities.
• Build strong relationships with customers and encourage repeat business.
• Identify upselling and cross-selling opportunities.
• Achieve agreed sales targets and KPIs.
• Maintain accurate customer records and sales information.
• Provide professional and responsive customer service.

Social Media & Marketing Support:

• Create and publish regular social media content.
• Promote products, special offers and new product launches.
• Assist with digital advertising and marketing campaigns.
• Use AI tools to help develop sales and promotional material.
• Respond to social media enquiries and convert opportunities into sales.
• Assist with website updates and online product information where required.

Online Marketplace Support:

• Learn and assist with Takealot and Amazon seller accounts.
• Support product uploads, listing updates and online order administration.

Identify opportunities to increase online product visibility and sales

ESSENTIAL REQUIREMENTS – NON-NEGOTIABLE

Telephone Sales & Communication:

• Excellent telephone manner with strong verbal communication skills.
• Confident, outgoing and comfortable speaking to customers on the phone.
• Comfortable making outbound sales calls, including cold calling.
• Ability to generate new business, follow up on leads and close sales.
• Strong persuasion, negotiation and relationship-building skills.
• Confident handling customer enquiries, objections and follow-ups.
• Persistent, target-driven and motivated by achieving sales results.
• Previous experience in a sales-focused environment.
• Ability to work independently and take initiative

Social Media & Digital Skills:

• Good working knowledge of Facebook, Instagram and other relevant social media platforms.
• Ability to create, upload and publish social media posts independently.
• Comfortable working with product photographs, descriptions and promotional content.
• Understanding of how social media can generate customer enquiries and sales.
• Ability to engage with customers through social media and online messaging.
• Basic understanding of digital marketing and online promotions

Artificial Intelligence (AI) & Technology:

• Comfortable using AI tools such as ChatGPT, or enthusiastic and capable of learning them quickly.
• Ability to use AI to assist with product descriptions, social media posts, sales messages and marketing content.
• Willingness to explore new technology to improve productivity and sales.
• Good computer literacy, particularly Microsoft Office, Outlook and Excel.
• Comfortable learning new software, online systems and digital platforms

Previous experience with Takealot or Amazon e-commerce is advantageous but not essential. A strong willingness to learn is compulsory.

IDEAL CANDIDATE

Someone who is:

• Extremely confident and professional on the telephone.
• Outgoing, personable and comfortable approaching customers.
• Naturally sales-driven and motivated to close deals.
• Proactive, energetic and self-motivated.
• Social media savvy and digitally confident.
• Interested in AI and new technology.
• A fast learner who can adapt to new platforms and systems.
• Organised, reliable and accountable.
• Creative and willing to contribute new ideas.
• Comfortable working towards sales targets.
• Able to multitask between sales, marketing and online administration.

PRIORITY:

Above all, position requires a salesperson who can pick up the telephone confidently, build relationships, generate orders and close sales.

However, the ideal candidate must also be digitally capable, comfortable posting on social media, willing to use AI and enthusiastic about learning e-commerce platforms such as Takealot and Amazon.

Someone who combines strong traditional sales skills with a modern, technology-driven approach to growing the business

ADDITIONAL ADVANTAGES:

The following skills would be beneficial but are not essential:

• Previous experience selling through Takealot or Amazon.
• Experience with WordPress or website management.
• Knowledge of Canva or similar content creation tools.
• Experience using ChatGPT or other AI applications.
• Basic knowledge of digital advertising.
• Experience with CRM systems.
• Product photography or basic image editing.
• Experience in wholesale, distribution or B2B sales

Own reliable vehicle

Valid Drivers Licence