Key Responsibilities and Skills
- Advanced Excel and Reporting: Strong Excel skills, including data manipulation, analysis and preparation of operational and management reports.
- Communication and Presentation: Excellent communication and presentation skills, with the ability to engage professionally with top management, clients and transporters.
- Sea Freight and Freight Forwarding: Comprehensive understanding of sea freight imports and exports, freight forwarding operations, FCL and LCL shipments, shipping documentation and customs clearance processes.
- Sales and Business Development: Proven ability to identify new business opportunities, develop a sales pipeline, acquire new customers and sell sea freight and logistics solutions offered by the company.
- Client Relationship Management: Ability to build and maintain strong client relationships, understand customer requirements and develop long-term business partnerships.
- Transporter Management and Negotiation: Strong experience in transporter sourcing, market analysis, rate negotiations, service-level agreements (SLAs) and supplier relationship management.
- Financial and Commercial Analysis: Strong understanding of freight pricing, costing, profitability and gross profit margins, with the ability to identify opportunities to improve business performance.
- Leadership and Team Management: Proven ability to lead, supervise and motivate an operations team while supporting and guiding a dedicated sales/business development resource.
- Analytical and Problem-Solving Skills: Excellent analytical skills, attention to detail and the ability to identify and resolve problems independently.
- Planning and Deadline Management: Strong organisational skills, the ability to manage competing priorities, meet deadlines and perform effectively under pressure.
- Flexibility and Travel:Willingness to travel when required to meet clients, transporters and business partners