Executive PA, Admin, Project, Customer Service (Any)

• Scheduling of all Tender/Project meetings and Executive review meetings, ensuring correct audience are invited and confirmed
• Proof read tender information provided to ensure accuracy of grammar, language, spelling and punctuation
• Provide administrative support to Tender/project team delivering timeous, high-quality tenders, project and proposals and information
• Provide admin support to Project Managers
• Communicating with internal and external stakeholders
• Processed expenses and claims, create and release PO’s
• Attend tender/project meetings
• File documents on Share point for record keeping, including maintenance of bid, tender, project documentation and records
• Updating and maintaining project progress report
• Creating channels on Microsoft teams

• Creation and maintenance of files on bid /tender repository filing system

• Follow-up with content providers (Pricing Team, Solution Architects, Account Manager, Project Manager, etc.) to ensure timeous completion of documents
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Attending tender/project meetings and Executive reviews to gain understanding of concept and pricing design
• Accurate minute taking at all tender and project meetings and action items

• Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.

• Diary Management, scheduled appointments, administrative functions

•  Booked conference rooms and venues, parking for meetings and functions

• Orchestrated successful conferences, facilities and support services.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Meeting and greeting visitors

• Upload documents on Share drive

• Handled logistics, catering, agendas and travel arrangements for meeting and event planning

• Updated Executive on changing business needs by thoroughly documenting internal and client meetings.

• Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.

• Handled all scheduling and logistics planning for conferences and monthly meetings.

• Maintained confidential, administrative support to executive team and members

• Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.

• Reconciled and processed claims

• Managed travel itineraries and logistics for accommodations 

• Diary Management, scheduled appointments

• Planning and organizing meetings and conferences

• Updated executives on changing business needs by thoroughly documenting internal and client meetings.

• Handled logistics, catering, agendas and travel arrangements for meeting and event planning

• Worked with senior management to initiate new projects and assist in various processes. 

• Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.

• Produced accurate office files, updated spreadsheets to support executives and boost team efficiency.

• Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.

• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Presently, All Office Admin, Customer Visits, Prospecting, Processing orders.
Attending to customer queries when needed - High level of customer satisfaction
Making sure mechanics have been to clients - orders are processed
Training admin
Customer queries / customer credits
Customer service supoort
Liaise with various departments, stock rotation after service calls
Preparing training manuals / Preparing presentations
Scheduling meetings / appointments
Typing all relevant documents
Handling email, faxing, filing, post
Follow-up on queries
Typing documents, meeting and greeting visitors, Reports/Memos,Taking down minutes, Booking Boardrooms- meetings, Feedback to customers with regards to queries, Preparing manuels.
Taking down messages,
Follow-up on queries
Dealing with quotations & queries
Monthly reports
Computer programme – Navision
Staff supervision
Liasing with accounts department on queries, payments,Opening new accounts, Debtors queries
Liaising with internal an external staff with queries>Liaising with sun couriers on lost parts
Faxing invoices to customers
Booking promotional items for dealers . Organising meetings , Distribution of magazines to departments,, invoicing.
Creditors – dept, return queries All office admin
Dealing with queries
Typing of minutes
Dealing with customers- orders
Customer satisfaction
Ordering of stationery
Updating system
Automate system
Daily, weekly, monthly reports
Customer queries, data capturing

Handling all Public Relation events, planning events and functions. Dealing with customer complaints/queries
Follow-up on queries /complaints
Customer feedback
Taking down minutes
Ordering Organising meetings and catering , ordering stationery
Compile monthly reports
Invoicing
Typing apology letters
Office organization
Dealing with media, organising promotional items for events .