Energy - Gas : Product Manager From 2021-05 To Current
Duties
Manage product availability, supply issues alongside operations, supply planning and procurement.
Manage product Sales strategy and profitability.
Price Management to the different selling areas of the organisation (branches, distributors, customers).
Manage Gross Margins allocated to customers, distributors, and sales centres.
Compile Budgets & Forecasts for Sales and future business plans.
Compile monthly, quarterly, half yearly reports to conduct variance analysis review compared to budget, and forecast, and take corrective action where appropriate. forecasting on short-, medium- and long-term sales force.
Generate and plan communications, marketing strategies and brand management aligned to the organisation.
Manage and update product marketing material on digital platforms and printed materials.
Promote and prepare for events, trade shows, and any other integrated marketing campaigns and communications programmes in raising brand awareness of organisational initiatives in different segments, geographical area or targeted markets.
Support the Sales team through required training and deployment of marketing literature / tools.
Increase value added services to customers.
Liaison with suppliers with regards to product warranties and measure supplier performance as per business plan scorecard.
Making sure product compliance and development in line with customers evolving needs and expectations.
Identify and assist in resolving blocking points reliability and customer service.
Manage assets through control of the investment process for product development / strategy implementation.
Prioritize product implementation and define with supply chain team the delivery channels, in accordance with growth objectives.
Sourcing optimization (Local and imports) of products in line with the strategy with emphasis on optimal storage and resupply methodology.
In conjunction with Sales, control the reporting of market dynamics (by size, growth, segment, geographical spread and change drivers, etc) and competing dynamics (footprint, operational capacity, product offers, etc).
Validate the product management strategies through controlling tools and support corrective action as required.
Assist SHEQ team with investigations and making sure customers adhere to Safety Regulations
Chemicals (Petroleum) : Sales Manager From 2019-07 To 2020-10
Duties
- Market and sell a range of Fluorochemicals (including Petroleum) on a local and global basis
- Maintain existing and Identify new market opportunities
- Implement marketing and sales strategies
- Develop the current market mix to ensure better growth
- Positioning identify and understanding the B2B target market to drive brand awareness
- Develop marketing plans for different channels and segments
- Update and maintain promotions, advertising on current advertising platforms
- Create and maintain future campaign development and go-to market strategies ensuring that these align with company’s strategy, brand identity and corporate relations strategy
- Customer Relationship Management
- Increase value added services to customers
- Make sure customers adhere to Safety Regulations
- Ensure that Budgets and Mid Term Plan targets are achieved
- Maintain service level Agreements
- Analyse customer’s forecasts, ensure product availability and take corrective action when necessary
- Report weekly, monthly, quarterly figures about sales, forecasts and market shares
- Compile Budgets for Sales and future business plans
- Manage Customer service Management activities with production, logistics and any customer related matters
- Compile price lists
- Contract Negotiations
- Manage Sales and customer service team
- Compile and manage leave management
- Measure and Manage budgets and expenditure
- Perform monthly, quarterly, yearly Performance reviews of the team
- Establish KPI
- Manage and measure People development, succession planning and Perform a mentoring and coaching role for staff reporting into this role
Oil Refining - Petroleum - Drilling : Key Accounts Manager From 2008-10 To 2019-06
Duties
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2010 - 2019 - Marketing and Key Account Manager
Marketing and selling of Sasol Oil Gasses (LPG/propane/ Propellant products/Natural Gas/ Methane Rich Gas) and intercompany Products (Turposol/ Olefin Splitter / CO2/ Sulphur).
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- Strategic planning, new product launches
- Negotiating New and Implementing existing contracts terms and conditions.
- Implementing and Reviewing Service Level agreements customers.
- Customer relationship management to develop and grow sustainable businesses.
- Implementing Internal Partner Agreements.
- Regular customer visits to existing/potential customers followed up with contact reports.
- Issues management: co-ordinate the efforts of different functions to resolve customer issues.
- Collating reports to develop market intelligence on market trends.
- Assist with inventory management, transportation, and supplier operations and forecasting.
- Maintenance of cost control, cost/benefit analysis, productivity improvement, and work simplification.
- Advise on business trends in market.
- Adhere to legislation in which business operates.
- Understanding of risks and mitigation of risks in their business area.
- Implementation of Operational planning and decision making.
- Manage indirect a team of 2 coordinators for order execution
Impact & Results:
- 2014 – Took over the propellant market from Base Chemicals business unit from 9 600t/a to 16 200t/a, with increased sales of R60mil in 2 years.
- 2015 – Exceeded LPG production sales by 5000 m3 in June, received an award for most sold LPG volumes in history of Sasol production.
- 2017 – Demonstrated a market change in LPG market by introduction of small BBBEE in the market, adding new customers with reserved volumes allow market entry while maintaining premium service levels with existing accounts.
- 2017 – Increased NG territory sales from R200 Mil to R300 Mil within 2 years, exceeding quota by 9% in 2017, and 7% in 2018
- Maintained Sales revenue growth of no less than 5% per annum from 2014 - 2018
Principal Coordinator Demand
2008 September - 2010
- Coordinate the supply of Petroleum products to Non-Refinery and Gas customers
- Liaison with the Key Account Managers on supply of monthly contracted volume or any other specifications to the contract terms and conditions
- Reporting of daily performance to the customers
- Process wholesale and Gas customers orders (road / rail)
- Implement revised business rules & stick to stipulated timelines
- Authorise lifting slips
- Ensure effective and improvement of the order execution and coordination process
- Follow up on open orders to ensure that customers are invoiced on correct volumes
- Manage the Actual vs Contracts (over/underlifts), daily, weekly ratable quota volumes and monthly volumes
- Manage Special Deal contract volumes
- Assist and update the special Deals Register
- Maintain relationships other supply chain depts. and other stakeholders
- Manage credit limits exceptions as well as delays in conjunction transporters and logistics procurement
- Communicate to ensure responsiveness to meet un-forecasted and special demand needs
- Ensure customer-specific service levels and performance
- Acting CDF-Assistant Manager when needed / required
- Manage people to execute the section’s objectives and initiatives
- Perform STANDBY duty when required and as per calendar
Trading Exports Administrator
- Ensure receipt of customer’s purchase order- signed by Export Manager
- Generate sales order according to offer/purchase order
- Make sure charges are correct as per Service Level Agreements
- Advise customer of transport bookings and order acknowledgement
- Ensure order is credit released, price released and cleared from delivery blocks
- Generate & process exports documents: statutory, customs & exercise, customer documentation
- Ensure that shipping instructions & payment advice are sent to shipping line 24rhs before stacks closes
- Dispatch of customer’s documents to avoid penalties
- Ensure customer requirements are met
- Order bank management to ensure all orders are received and processed
- Manage lead times to ensure even distribution in support of the supply chain
- Work and maintain customer’s relationships (internally & externally)
- Draw up and update weekly reports on order bank management