Procurement Manager, Inventory Manager, Procurement officer, Buyer, Warehouse Manager, Stores Manager (Supply Chain)

• Successfully managed inventory (7,000+ SKUs) across multiple locations, maintaining optimal stock levels and minimizing stock-outs.
• Managed a team of 2 procurement agents/officers and the national stock auditor.
• Built and led a high-performing procurement and stock control team, improving forecasting accuracy and shipment scheduling efficiency.
• Negotiated favourable pricing and minimum order quantities (MOQs) with suppliers, contributing to significant annual cost savings.
• Streamlined import and local procurement processes, reducing lead times and preventing delays.
• Implemented tighter budget and cash flow controls, improving financial forecasting accuracy for procurement deposits, balances, and sample orders.
• Oversee and manage customs, freight forwarding, and import/export requirements., reducing clearance errors and improving import compliance.
• Enhanced LOA (Letters of Authority) management processes, ensuring 100% compliance with NRCS requirements for electrical products.
• Improved branch audit accuracy by introducing stricter stock count verification and discrepancy investigations, reducing variances across all branches.
• Managing national stock auditor to ensure daily stock counts are done, investigating stock variances and resolution strategies to avoid future discrepancies.
• Strengthened ERP data accuracy by enforcing weekly housekeeping uploads and real-time inventory updates.
• Coordinate with warehouse and branches to optimise stock flow. Plan and prepare for in-demand stock items, replenishment, and distribution requirements.
• Implemented proactive monitoring of Forex purchases, forward cover, and spot rates, optimizing currency conversion costs.
• Increased operational efficiency through structured task allocation, clear KPIs for procurement agents, and regular performance reviews

Senior Procurement Agent/Officer
August 2021 to January 2024

• Managed end-to-end procurement for imported goods, local raw materials, and African branch operations, ensuring optimal stock availability and efficient supply chain performance.
• Oversaw forecasting, supplier negotiations, budget monitoring, and customs compliance, while supporting new product development initiatives.
• Forecasted demand for major international suppliers, prepared and submitted order proposals for director approval, and negotiated MOQ, pricing, lead times, and Incoterms.
• Monitored sales trends to prevent stock-outs, arranged shipments (LCL, FCL, combined), and managed all import documentation, provisional costings, and GRNs.
• Forecasted requirements for major local suppliers, placed purchase orders, negotiated pricing, and monitored minimum stock requirements to ensure consistent availability.
• Planned and ordered inventory for Zambia, Botswana, and Namibia, including min/max top-ups and custom orders.
• Verified customs documentation, tariff codes, duties, and shipment costings.
• Prepared GRNs and managed serial number imports for African branches.
• Managed payments for ready-to-ship orders and coordinated with forwarders for clearance documentation.
• Completed and submitted NRCS Letters of Authority and energy efficiency applications for new products, coordinated artwork and labelling, and ensured all NRCS levies were processed and paid.
• Prepared accurate cash flow submissions, processed forex payments via Standard Bank, arranged forward cover and spot rates, and ensured payments aligned with shipment schedules.
• Sourced and evaluated new product ranges, negotiated pricing and terms, coordinated with suppliers and design teams, and managed the logistics of sample procurement.

National Stock Auditor
November 2017 to July 2021

• Directed national stock accuracy and compliance initiatives across multiple warehouses and branches. 
• Coordinated daily cycle counts, monthly audits, and discrepancy investigations for finished goods, raw materials, and WIP stock. 
• Comparing the results of physical counts with system records to identify and investigate discrepancies between physical and system stock. 
• Oversaw branch audit planning, housekeeping inspections, and vehicle/fuel card controls.  Managed stock-related administration, reporting, and compliance with internal policies to minimize variances and operational risks. 
• Managed national stock accuracy through scheduled cycle counts for branches, full branch audits, and investigation of variances. 
• Assessing the effectiveness of the company's inventory control systems and procedures to ensure they are adequate and minimize stock losses. 
• Ensuring that all inventory management processes and procedures adhere to relevant industry standards, regulatory requirements, and internal policies. 
• Oversaw WIP stock counts and costing, ensuring accurate factory inventory valuations.  Using analytical methods to examine inventory data, identify trends, and detect potential risks or opportunities, such as ABC inventory analysis. 
• Documenting audit findings, providing both qualitative and quantitative evaluations, and preparing comprehensive reports for senior management. 
• Monitored vehicle tracking data, fuel card usage, and permit compliance, reporting irregularities to senior management. 
• Conducted weekly housekeeping and vehicle inspections to maintain operational and safety standards. 
• Identified process gaps and potential stock theft risks, recommending and implementing preventative measures. 
• Suggesting improvements to processes, procedures, and controls to enhance operational efficiency, productivity, and inventory accuracy. 
• Working with various departments, including warehouse staff, department managers, and sales teams, to facilitate inventory processes and gather information.

• Oversaw the store’s daily operations, ensuring smooth workflow and efficient service delivery.
• Managed and lead staff of 2, including scheduling, task allocation, and performance monitoring.
• Maintain outstanding store conditions, visual merchandising standards, and operational readiness.
• Take full accountability for the store’s financial performance, monitoring profits, losses, and budget adherence.
• Track daily receipts, manage day-to-day financial transactions, and maintain monthly budget reports.
• Prepare quarterly estimated tax payments and coordinate with the bookkeeper for invoice processing.
• Maintain optimal stock levels by forecasting demand, approving purchase orders, and managing inventory.
• Oversee product lifecycle, including ordering, receiving, pricing, handling damaged goods, and returns.
• Approve contracts for merchandise and services to ensure continuous product availability.
• Develop and implement marketing strategies, promotions, and special offers to drive sales growth.
• Ensure exceptional customer experience through staff training and quality control measures.
• Complete all store administrative tasks, including reporting, business plan reviews, and client database updates.
• Manage and grow the online store, including updating prices, creating promotional banners, processing orders, and handling online queries.
• Prioritizing customer satisfaction, handling inquiries and complaints professionally, and creating a positive shopping experience. 
• Understanding customer trends and market changes to make informed decisions.

• Recruiting, training, motivating, and supervising warehouse personnel, creating work rotas, and ensuring staff are efficient and adhere to procedures. 
• Oversaw inventory control to ensure accurate stock levels, proper documentation, and timely cycle counts/audits. 
• Develop and implement strategies to optimize stock levels, minimize excess inventory, and prevent stock outs. 
• Monitor and control the movement of goods in and out of the warehouse to maintain stock accuracy and traceability. 
• Supervise and coordinate daily warehouse activities to maintain smooth, efficient workflows 
• Manage the receiving, storage, and dispatch of goods in compliance with operational standards. 
• Implement proper storage methods to safeguard goods and maximize space utilization.  Collaborate with sales to ensure timely and accurate order fulfilment. 
• Managing of delivery routes as well as planning the off-loading and delivery dates of stock received. 
• Prepare accurate and timely reports on inventory levels, stock movements, order fulfilment, and operational performance. 
• Analyze operational data to identify performance gaps, process bottlenecks, and cost-reduction opportunities.
• Maintain a clean, safe, and organized warehouse environment in line with occupational safety standards.
• Ensure products are stored, picked, and packed according to customer requirements.
• Resolve issues related to stock discrepancies, damaged goods, or delayed deliveries to maintain service excellence. Introduce and champion best practices to support continuous improvement and operational excellence.
• Conducting HSE inspections that focused on point in time checks on specific areas and processes to identify hazards and ensure compliance with standards.
• Ensure all stock is stored in the correct locations and the warehouse is kept organized, safe, and clean.
• Collaborate with the Branch Manager to identify and implement improvements in warehouse layout, workflow, and efficiency
• Handle warehouse administration, reporting, and documentation accurately and on time.

• Managed and maintain accurate inventory of all spare parts, consumables, and tools. Implemented and monitored stock control systems to ensure accurate recording, tracking, and issuing of parts.
• Conducted regular stock counts, audits, and reconciliations. Optimize stock levels to prevent overstocking or shortages.
• Ensure proper storage, labeling, and preservation of parts according to manufacturer specifications.
• Manage the receiving, inspection, and documentation of incoming parts and materials.
• Worked closely with workshop supervisors and technicians to ensure timely supply of parts for repairs and maintenance.
• Review and verify job cards, ensuring that correct parts and quantities are issued and recorded. Monitor job progress and update stock movement accordingly.
• Liaise with procurement to replenish critical spare parts based on workshop demand forecasts.
• Create, manage, and close job cards in coordination with workshop teams.
• Verify that all parts used are correctly allocated and cost to respective jobs or equipment. Maintain accurate records of parts issued per job, technician, and department.
• Prepare reports on consumption, usage trends, and cost analysis.
• Supervise and train store personnel on inventory control procedures, safety, and recordkeeping. Allocate daily tasks and monitor staff performance and productivity.
• Ensure compliance with health and safety regulations within the stores and workshop areas. Generate weekly and monthly inventory and consumption reports.
• Monitor and report on stock variances, obsolete items, and losses.
• Develop and implement continuous improvement initiatives for store efficiency and cost reduction.
• Coordinate with finance on stock valuation and cost control.