Online Media : Remote Scheduling & Client Communication Role From 2023-12 To 2026-04
Duties
- Manage and schedule client content across platforms
- Respond to and manage all online client communications
- Maintain consistent client engagement and satisfaction
- Coordinate timelines and ensure deadlines are met
Retail : General Manager From 2020-08 To 2024-03
Duties
Managed full branch operations including staff, scheduling, and stock
Handled client relations and ensured high levels of customer satisfaction
Oversaw pet hotel, grooming services, and daycare operations
Managed invoicing, payments, and point-of-sale systems
Coordinated bookings, collections, and deliveries
Opened and closed the business daily
Hospitality : Junior Manager From 2018-02 To 2018-09
Duties
Managed staff, stock control, and daily operations
Handled cash-ups, invoicing, and reporting
Coordinated events and managed social media
Travel : Visa Consultant From 2018-10 To 2020-02
Duties
Assisted clients with visa applications and processes
Scheduled appointments and managed documentation
Captured applications and handled online submissions
Provided end-to-end client s
upport
Retail - Entertainment : Shop Assistant From 2017-05 To 2017-08
Duties
Assist customers experience the virtual reality world
through virtual reality equipment and software.
Continually promoting the store from store front by
attracting potential customers passing by into the store.
Rotational team leader role shared with other
employees whereby management of roles and
responsibilities for the entire team would need to be
set out i.e. rosters, bookings, lunches, etc. Frontline
reception including telephone screening and queries.
As well as coordinating and arranging booking and
functions (corporate and private).
Making sure store is clean and in order.
Ensuring customers are being attended to timeously
and effectively
: Bar Lady From 2017-12 To 2018-01
Duties
Served customers and managed bar operations
Handled cash and stock control
Beauty : Nail Technician From 2015-05 To 2016-01
Duties
General day to day Nail Technician duties
IT - Software : Telequalifier and Data capturer From 2014-11 To 2015-01
Duties
Tele-qualifier & Data Capturer
Calling of clients from data lists to ensure that all their
details are correct and to access their interest in
software requirements.
Conducting research on companies whose details were
incorrect on the internet and making sure that the
integrity of the data was 100% correct before
capturing.
Capturing details from tele-qualifying and research
into Salesforce CRM system
Assisting the market department with AdHoc job
requirements for events
Tailor-made marketing, branding and event services for any company however keeping in line with company image and branding and giving enough room for individuality. Including staffing solutions for various promotions. : Girl Friday / Brand Ambassador (casual staff) From 2007-01 To 2011-12
Duties
Event Co-ordination
Assisted with event co-ordination which included
setting up and décor for functions, Making up of promotional gift packs and packs for
corporate, trade shows, product activations, private
(weddings and birthdays).
General Office Administration
Creating files and filing of all company documentation
chronologically and systematically for ease of
reference.
Answering telephone calls and assisting clients with
orders and queries.
Brand Ambassador
Brand ambassador for Prominent Paints & Cedar paints
Various product activations for Sansui Summer Cup,
Supa Kwik, Timbercity, ABSA Bank, The Wine Club,
Prima Toys, Harley Davidson and many more