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Retail - Wholesale : Expense Creditors Clerk From 2019-01 To Current Duties
- Mastered vendor reconditions to uphold impeccable financial records.
- Streamlined reliance processing to facilitate prompt vendor communicant.
- Orchestrated monthly payment schedules to maximize cash flow and strengthen vendor relations.
- Precisely recorded invoices, fostering an efficient accounts payable workflow.
- Addressed and resolved vendor spreadsheet inquiries with adept problem-solving acumen. Adhered to Divisional Managers' directed, upholding company policies and procedures. Spearheaded the establishment of new vendor accounts, broadening the company's commercial reach.
- Enhanced document control by proficiently Digi zing and linking invoices within the SAP system.
- Executed meticulous vendor statement reviews to avert financial inconsistencies.
- Committed to professional growth through UDEMY People+ and SAP Best 01 skill enhancement courses.
- Refined document amendments with me collusion on to detail, maintaining regulatory compliance and data accuracy
Trade Creditors Clerk Jan 2019 - Feb 2023
- Handle supplier queries via email, investment gating shortages or quantity claims using SAP, and canceling invalid claims by recapturing invoices.
- Investigate unpaid invoices, adjust references, or recapture invoices to ensure payment matches.
- Work proactively with supplier statements to minimize queries, making necessary reference changes or invoice adjustments.
- Advise suppliers on debits, credits, and correct submission of statements to our B2B system for timely payments.
- Assist branches with queries, invoice cancellations, goods movement, and pos ng invoices, while communicating with branch managers.
- Manage phone calls, directing them to the appropriate person, and ensuring messages are delivered.
- Support managers with tasks, seeking assistance for issues related to the suspense account when needed
Information and communications technology company : Call Center Technical Support Agent From 2018-01 To 2019-01 Duties
- Proficient in Call & Incident Management, adept at fielding inquiries, documenting issues, and deploying field engineers with requisite hardware for efficient resolution.
- Expert in maintaining Client & System Updates, ensuring seamless communication on flow and timely closure of support sockets post-issue resolution.
- Demonstrated capability in High-Volume Support, effectively handling 50-100 daily calls for key clients, showcasing exceptional organizational skills.
- Skilled in Urgent Issue Handling, offering rapid response to critical server problems, orchestrating prompt engineer deployment and hardware provision.
- Collaborative Server Coordination, liaising with server providers to troubleshoot and rectify issues, while keeping stakeholders informed un l successful call conclusion
Healthcare : Receponist and Qualified Dental assistant From 2015-02 To 2015-07 Duties
- Efficiently managed front desk operations, including call handling, appointment scheduling, and warmly welcoming patients.
- Skillfully performed administrative tasks such as mail collection and petty cash management.
- Handled financial transactions with proficiency, including processing of cash and card payments.
- Diligently maintained patient records, verified medical aid benefits, and ensured data accuracy.
- Acted promptly in emergency situations, ensuring timely doctor notification and patient communication
- Assumed responsibility for the practice's opening and closing procedures, maintaining operational communications.
- Expertly sterilized and prepared dental instruments in alignment with the doctor's schedule.
- Maintained impeccable cleanliness and sterilization standards in the dental room.
- Assisted the dentist during patient treatments, providing essential support and care.
- Executed X-ray procedures with precision and adhered to safety protocols.
- Conducted thorough stock inventory, ensuring the availability of necessary dental supplies.
Assessments : Assessors assistant From 2015-08 To 2017-12 Duties
- Efficiently scheduled client assessments and coordinated vehicle upliftment's, ensuring seamless operations with panel beaters.
- Diligently confirmed vehicle locations with panel beaters and write-off yards, maintaining accurate records.
- Expertly organized assessors' daily schedules to optimize productivity and client service.
- Fostered strong relationships with assessors and panel beaters to streamline assessment documentation processes.
- Accurately entered and updated manual assessments in the system, incorporating new part numbers and pricing.
- Managed the cash book with precision, exported financial data to Pastel, and performed thorough reconciliations.
- Meticulously captured petrol slips and log book entries, ensuring financial accuracy and accountability.
- Effectively allocated payments and resolved account queries with insurance companies, enhancing client satisfaction.
- Proactively communicated with stakeholders regarding unpaid assessments to maintain financial integrity.
- Maintained organized filing systems and prepared bordereaux, contributing to efficient administrative operations.
- Provided professional reception on coverage, skillfully handling call transfers, message recording, and greeting clients
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