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Sales Administrator (Sales Administrator)

Candidate: 48283
Available: Not Available
Location: Ekurhuleni (East Rand)
Gender: Female
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Sales Administrator
Grade 12
Grade 12:English,Afrikaans, Accounting ,Typing, Mercantile Law ,Business Economics
Pastel, ARIBA, Microsoft Office, Microsoft Office Outlook, MS Access, Syspro, MS Outlook, MS Word, Pastel Evolution
Scientific Company : Sales Office Secretary From 2010-04 To 2021-10

Overall Responsibilities of Position are:

  • Ensure the efficient functioning of the Mettler Laboratory Division (Weighing and Analytical) in the absence of the Sales Managers.
  • Co-Ordinate and control of the sales/admin support function for both divisions.
  • Ensure that the divisional staff are supported at all times in their endeavours to present our customers timeously with quotations, literature and to assist our customers with any queries/enquiries they may have.
  • Additional responsibilities include – Also detailed in the Quality Manual as well as any other tasks of a temporary nature, assisting Cape Town, Durban and our Port Elizabeth Secretaries and Sales representatives when required.


  • Preparing and typing of:
  • Quotations using Lotus Notes CRM
  • Process Orders and Pro-forma Invoices and credit notes
  • General correspondence
  • Tender documents, hand delivered or e-mailed
  • RFQ document, hand delivered or e-mailed
  • Conference and Seminar Functions
  • Processing orders and quotes on Internet System Ariba.
  • Training Certificates done for Internal Staff and Clients

Filing and Indexing of:

  • Quotations
  • General correspondence
  • Tender documents
  • Ensure that all training and conference documents and filed.
  • All travel flights, accommodation and car rentals

Organise and co-ordinate Conferences and Seminars:

  • Invitations to customers
  • Arrange venue and catering facilities
  • Payment to Venue’s

Ordering of Literature:

  • Stock levels of brochures
  • Posting brochures to Clients
  • Distribution Branch and local staff
  • Order stationary for my division

Data Base:

  • Ensure client information is kept up to date at all times.
  • Orders processed in Sirocco (CRM)
  • Stock checked on Syspro System

BEE Training Records:

  • Ensure that all training and conferences are recorded for scoring purposes.


  • Book local and overseas flights
  • Book Avis vehicles
  • Book accommodation
  • Arrange Visa and Forex for my division

Distributors of plastic and Rubber : Sales Administrator From 2009-03 To 2009-8
  • Answering switchboard in a professional & efficient manner.
  • Receive phone/fax/email orders and ensure that product and price details are correct.
  • Ensure all orders received are processed correctly according to client’s requirements.
  • Ensure all invoices and orders are filled correctly.
  • Change customer details daily on pastel partner.
  • Change prices on Pastel daily.
  • Customer complaints done daily, and process credit notes if necessary.
  • Supply credit applications to clients to obtain cover for them and monitor until accepted.
  • Monitor all customer credit limits or increases and decreases.
  • Low GP Report done weekly
  • Monitor stock closely to ensure sufficient stock is available when invoicing / quoting.
  • Daily debtors’ control.


  • Booking of flights
  • Car bookings and Reservations
  • Filing of all documents daily.


Leading food processing and packaging solutions company working closely with our customers and suppliers to provide safe food. : Processing Sales Administrator From 2009-10 To 2010-03
  • Prepare Quotes: Receive from Sales/ Technical person or customer.
  • Lease with Sales/Technical people to identify part numbers, if not known. Check stock nationally and internationally.
  • Check delivery times using SAC and SAP System, forward to relevant customer or salesperson. Follow up on quotations.
  • Receive order from Customer / Salesperson. Capture relevant details ie: description, prices, into system.
  • Process Orders: Check local stores for stock, and place order.
  • Liase with store man to ensure delivery to customer.
  • Track remaining orders and keep customers informed regarding progress.
  • Forward invoice details to finance department.
  • Receive claims (Customer Complaint) from customer with respect to faulty parts.
  • Investigate claims lodged, follow up on discrepancies detected. Implements corrective action and liaise with customer.
  • Generate stock order reports (back order reports) and forward to Manager.
  • Update of customer information on SAC.
  • Prepare daily invoices and credit notes supply to warehouse and accounts department.
  • Filing of all daily quotes and orders.
  • Assist in stock takes.

Automotive : Internal Sales Manager From 2008-6 To 2008-12
  • Order Processor
  • Internal Sales and assist
  • Selling of Bearings and Seals and Cylinders
  • Assisting External sales representatives
  • Handling of Customer Complaints
  • PC Literate (MS Office)
  • Microsoft Excel Level 1 & 2
  • Knowledge of Pastel Evolution
  • Training Internal: Bearing knowledge and
  • Assisting in Stock Takes
  • Telesales, cold calling to grow customer base
  • Pricing changed daily.
  • Manager daily back orders and stock checks
  • Manage day to day work
  • Assist in warehouse management
  • Checking of daily back order reports
  • Filing of all documents daily.
  • Follow up of all quotes in the department

Client Liaison

  • EDT – Electronic Data Transfer System (Mercedes)
  • Internet Orders
  • Internet Orders – Collaborative Exchange System

Engineering Consultant : Technical Internal Sales From 1999-7 To 2008-5
  • Handling of Customer Complaints
  • PC Literate (MS Office)
  • Microsoft Excel Level 1 & 2
  • Knowledge of Movex and SCSS Systems
  • Health and Safety Chairperson
  • Training External: Fire Training & First
  • Level First Aid, Export Management
  • Training Internal: Bearing knowledge and Six Sigma
  • Assisting in Stock Takes
  • Telesales
  • Train internal staff on In-house system. (Move)
  • Monthly MMR’S
  • Checking of daily back order reports
  • Follow up of all quotes in the departement
  • Client Liaison
  • Placing of orders for Distributors &Export Customers

Order Processor

  • Export Management Certificate:
  • Waybills
  • Packing Slips
  • F178 Forms
  • Declaration Forms

Internal Sales/ Call Centre Agent

  • Selling of Bearings and Seals
  • Assisting External sales representatives

Placing of orders

  • BU & OE (Automotive Business Unit and Original Equipment)
  • Call Centre Approved (Through Kelly girl & Emanuel’s)
  • EDT – Electronic Data Transfer
  • Internet Orders
  • VSM P&A (Vehicle Service Market
  • Parts and Accessories)
  • Sales for Distributors & Export Customers

Healthcare : Stock Controller/Internal Sales From 1998-6 To 1999-5
  • Order Processor
  • Internal Sales
  • Telesales
  • Client liasion
  • Packing stock
  • Booking in and out of stock
  • Placing of orders
  • Stock taking
  • Posting to all provinces in RSA
  • Constant packing of shelves
  • Dealing with customers and suppliers
  • Dispatch Driver

Not-for-profit organization : Telesales From 1997-04 To 1998-04
  • Selling Stationary telephonically
  • Writing out orders
  • Product Knowledge

Auto Repair Shop  : Internal Sales Administrator From 1993-11 To 1997-03
  • Debtors and Creditors
  • Invoicing & Statements
  • PC Literate (Windows 95)
  • Telesales
  • Reception
  • Ordering
  • Dispatching of Driver
  • Set Incentives and Targets

Office Equipment Supplier : Telesales From 1992-01 To 1992-02
  • Selling Stationary telephonically
  • Writing out orders
  • Product Knowledge (Stationary)

Not-for-Profit Organization : Telesales From 1992-03 To 1993-10
  • Selling Stationary telephonically
  • Writing out orders
  • Product Knowledge
  • Remaining motivated at all times
Ekurhuleni (East Rand)
Ekurhuleni (East Rand)
Not Available
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