Scrum Master, Delivery Lead (Scrum Master, Delivery Lead)

Expediting
Procure
Weekly meetings with Eskom
Working with Eskom Majuba, Matla, Komati, Kendal, Camden, Duvha, Kriel, Tutuka, Hendrina and Grootvlei.
Working with all companies that require pump repairs
Account queries
Ensure administrative procedures are adhered to according to the RFQ process.
Provide support to the sales department by tender preparation, submission, order processing and other sales related issues in accordance with the Sales Tendering Process.
Maintain accuracy – for auditing reasons.
Tenders to be processed according to KPI standards.
Actively pursues outstanding payments from customers as per aging analysis.
Able to continuously adapt to staff needs in a diverse and multicultural environment.
Deal with clients telephonically and face to face.
Ensure effective client contact, relationship building and maintain standard of client service.
Effective management of customer service requirements.
Process tenders, orders & invoicing accurately.
Orders and invoicing targets to be achieved monthly and yearly

Johannesburg Branch
Provincial Project Co ordinator
Manage 25 National clients - Implementing:
Start-ups and sensitization workshops.
Arranging orientation sessions for learners.
Travel more than 1000km per month
Developing timetables for facilitation and individual learning.
Liaising with the external assessment bodies - Independent Examinations Board and the Unisa Abet Assessment Agency.
Communicating with 20/30 facilitators on facilitation and administrative issues
Organizing and filing of documents.
Communicating with people at all levels within the organizations.
Managing, coaching and mentoring the facilitators.
Signing off facilitator claim sheets & checking if hours correspond with addendums
Attending forums for EDTP SETA, W&R SETA, SESETA, CHIETA & FIETA
Implement deadlines and timeframes as per the SLA (Service Level Agreement).
Submitting accurate billing information to accounts.
Auditing and checking of numbers/ statistics.
Identifying problems and solutions.
Initiative, innovation and proactively.
Working on Sharepoint
Managing the financial successes of the project by:
Assigning correct facilitation hours per client.
Adjusting hours where necessary.
Assessing financial viability.
Submitting accurate billing information.
Implementing General HR:
Sourcing, recruiting and assessing facilitators
Drawing up contracts
Counseling sessions
Disciplinary sessions etc.
Identifying deadlines within the contract or WSP period.
Managing and updating the facilitator payroll and tracking systems
Ensuring professional and effective presentation of information
Providing accurate, updated information.
Using formal language when corresponding with clients.
Reporting to clients on a national level. Clients like Tiger brands, SAB, Adcock Ingram & CCW Mass cash.


Kwa-Zulu Natal Branch
National Project Manager
June 2008 to March 2010
Manage 50 or more clients ? Implementing:
Start-ups and sensitization workshops.
Arranging orientation sessions for learners.
Travel more than 1000km per month
Developing timetables for facilitation and individual learning.
Liaising with the external assessment bodies ? Independent Examinations Board and the Unisa Abet Assessment Agency.
Communicating with 20/30 facilitators on facilitation and administrative issues
Organizing and filing of documents.
Communicating with people at all levels within the organizations.
Managing, coaching and mentoring the Project Management team and facilitators.
Signing off facilitator claim sheets & checking if hours correspond with addendums
Understanding the SETA project/tenders.
Attending forums for EDTP SETA, W&R SETA, SESETA, CHIETA & FIETA
Implement deadlines and timeframes as per the SLA (Service Level Agreement).
Submitting accurate billing information to accounts.
Auditing and checking of numbers/ statistics.
Identifying problems and solutions.
Initiative, innovation and proactivity.
Managing the financial successes of the project by:
Assigning correct facilitation hours per client.
Adjusting hours where necessary.
Assessing financial viability.
Submitting accurate billing information.
Implementing General HR:
Sourcing, recruiting and assessing facilitators
Drawing up contracts
Counseling sessions
Disciplinary sessions etc.
Identifying deadlines within the contract or WSP period.
Managing and updating the facilitator payroll and tracking systems
Ensuring professional and effective presentation of information
Providing accurate, updated information.
Using formal language when corresponding with clients.
Using the standard PowerPoint presentation when presenting/ reporting the SETA.
Problem solving skills

Clients - CHIETA, FIETA, SESETA, MERSETA and Services SETA

Assisting 7 Account Executives, finding leads (60 a day per Account executives),
Typing proposals, filing, faxing,
Meeting & liaising Client on their behalf, Telesales
Sent on sites to train Introduction to Computers and Windows 98,
Relief front desk and data capturing.

General filing and Office Duties, including answering of phones, photocopying and faxing
To Provide support for the Branch Manager, enabling him to spend more time on non-administrative matters, including
Checking of Stock arriving weekly from Johannesburg
Typing of Delivery notes for orders
Checking monthly facilitator claims and entering information
To provide support for the Project Manager and Trainer, including:
Oversee assessments done at the Media Works office
Setting up of the Training Room
Provision of Refreshments and Lunches for Training delegates
Ordering of Training Computers
Opening of new client files
Typing of Placement letters for Client
Attending weekly staff meetings, and minute taking
Co ordinate ?Out of Office? functions
Working with National Project Manager with regards to stats
Managing admin for MerSeta, Chieta, SESETA, Services SETA, FIETA & W&R SETA.
Keep informed with the latest EDTP SETA progress and courses offered.

Answering calls, filing, faxing,
Booking students for exams, arranging graduations, order stock,
Typing minutes, invigilating exams,
Doing promotional work.
Flyers and assisting computer training advisors.