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Supplier of Industrial Doors & Space Separation Solutions : Sales Account Manager / Representative From 2025-07 To Current
Duties
- Manage and grow assigned customer accounts through strong, long-term client relationships.
- Identify and pursue new business opportunities via prospecting and lead generation.
- Achieve and exceed sales targets and key performance indicators (KPIs).
- Present, promote, and sell products and services aligned to customer requirements.
- Negotiate pricing, contracts, and commercial terms to close profitable deals.
- Coordinate with internal teams to ensure accurate order processing and on-time delivery.
- Maintain accurate customer records, sales activities, forecasts, and pipelines on CRM systems.
- Monitor market trends and competitor activity to identify growth opportunities.
- Resolve customer issues promptly to ensure satisfaction, retention, and repeat business.
Modular Building Solutions, Construction & Infrastructure : Senior Sales Coordinator From 2023-07 To 2025-06
Duties
- Secured over R20 million in sales during the first year of employment.
- Designed and implemented 3D layouts and elevation drawings for modular building solutions.
- Developed and implemented a new budgeting template to accelerate quotation turnaround times.
- Implemented systems to improve design efficiency and reduce layout development time.
- Collaborated closely with account managers to ensure high levels of customer satisfaction.
- Maintained strong relationships with key corporate and mining clients, resulting in repeat business.
- Managed multiple KPIs and oversaw administrative and reporting responsibilities.
- Conducted regular site visits to mines, construction sites, and client premises.
- Streamlined daily and monthly reporting using Salesforce to improve management visibility.
- Provided consultative sales advice to ensure optimal technical and commercial solutions.
Provide security products, from aluminium doors and windows to burglar bars and expandable security doors. : Sales, Costing and Design Consultant From 2022-06 To 2023-06
Duties
- Managed full-cycle sales from initial enquiry to after-sales support and follow-ups.
- Negotiated and secured sales with local and cross-border clients within the SADC region.
- Performed accurate product costing and pricing analysis to maximize profitability.
- Designed customized product solutions to meet client specifications.
- Managed monthly credit control, collections, rebates, and sales reporting.
- Maintained and collected SADC certificates for all cross-border transactions.
- Collaborated with external sales representatives to close complex sales opportunities.
- Sourced and procured non-standard and specialized consumables for custom projects.
Safety Glass Manufacturing & Processing : Sales Consultant From 2015-07 To 2022-06
Duties
- Managed a full-cycle sales function including quotations, negotiations, and order processing.
- Designed technical drawings for glass processing and manufacturing.
- Maintained strong customer relationships to ensure repeat business and timely deliveries.
- Provided technical assistance and after-sales support to clients.
- Handled invoicing, order tracking, and administrative sales functions.
Industrial Equipment Supply & Sales : Reception, Debtors & Creditors Clerk → Sales Consultant From 2012-01 To 2015-06
Duties
- Served as the first point of contact, maintaining a professional corporate image.
- Managed monthly creditors, debtors processing, credit control, and collections.
- Prepared and submitted monthly financial and sales reports.
- Promoted to Sales Consultant based on performance and sales capability.
- Conducted daily client liaison, delivery scheduling, invoicing, and order follow-ups.
- Performed cold calling and business development activities to secure new clients.
- Applied consultative sales techniques to maximize sales success.
- Assisted with procurement of office and marketing supplies.
- Designed marketing brochures and led monthly marketing campaigns.
- Organized trade shows and exhibitions, providing technical product advice.
- Assisted with annual stock takes and inventory verification.
Glass Manufacturing, Sandblasting & Design Services : Personal Assistant, Design & Administrative Assistant From 2009-07 To 2010-12
Duties
- Provided comprehensive administrative and personal assistant support to management.
- Assisted with implementation of safety procedures and compliance documentation.
- Designed sandblasting artwork and managed sandblasting department operations.
- Oversaw production planning and ensured timeous delivery of products.
- Compiled daily and monthly factory planning and performance reports.
- Assisted with HR administrative functions and procurement activities.
Safety Glass Manufacturing & Processing : Internal Sales Consultant From 2007-01 To 2009-06
Duties
- Managed full-cycle internal sales processes.
- Designed technical drawings for manufacturing and processing requirements.
- Maintained customer relationships and administrative support for order fulfilment.
- Conducted client follow-ups and provided technical assistance.
- Performed general sales administration and support duties.
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