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E-Mail, Internet, Microsoft, MS Excel, MS Explorer, MS Outlook, MS Projects, MS Word, Pastel, Pastel Basic, Pastel Evolution, Pastel Payroll
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Service : Secretarial / Administrator From 2013-05 To Current
Duties
Pastel system
- From scratch sorting out all filling and admin
- Reconciling accounts for payment - Expenses
- Creating system for control of Invoices & Quotes.
- Maintaining Data base of all Customers and their payments
- Ensuring Stock delivered timeously
- Receiving of equipment
- Preparing Documents for – SARS
- Payroll
- Compensation Funds
- General Admin – filling, typing, recon’s.
Food and Beverage : Sales Representative From 2007-03 To 2013-05
Duties
- Visiting Current Client base
- Increasing Customers baskets of items
- Customer Relationships – Building and keeping
- Insuring Customer satisfaction from all side of the Company.
- Cold Calling
- Bringing in New Clients with complete credit applications etc.
- Arranging proper payment terms
- Sales & Training on products on company’s buying manual
- Order Taking and Delivery confirmations
- Recon’s on problem payments and make arrangements for
- payment methods.
- Collecting payments ( if and where necessary)
- Deliveries if and where needed
- Pricing – negotiating, and calculating discounts and uploading
- On system, work on GP% and various costs.
- Quotations – various quotes for current client base or new or exports.
FMCG : Internal sales / Telesales From 2002-01 To 2002-31
Duties
- Data Capturing
- Customer Liaison
- Cold Calling – making appointments for representatives
- Daily phoning current customer base for orders
- Processing of orders and then invoices
- Informing Clients of back orders and out of stocks.
- Increasing customer baskets by offering / pushing new or more
- Items.
- Basic Administration
- Enquiries
- Printing and Faxing of Invoices
- Admin Side of Deliveries
- Authorize delivery of goods
- Switchboard operation, typing, filling
- Responsible for training of new telesales persons in the above named duties of position.
Sales - Marketing : Internal sales / Internal sale From 2002-05 To 2007-02
Duties
- Used Pastel Payroll system
- All Travel arrangements for all staff.
- Handling of all personal queries and payments.
- Arranging of functions / Events
- Taking minutes in meetings
- Perform full accounting functions
- Compiling all company reports
- Payroll (Monthly)
- HR related duties (leave, training, employment, etc.)
- Stock Control, stock purchasing, and overseeing distribution
- Petrol Recons
- PA to Director / Owners
- Cash up of daily sales, Reconciliation and banking
- Issuing of Cheques
- PRO / Customer liaison clients re orders, payments and
- appointments
- Full switchboard and reception duties
- All general admin duties (typing, filling, etc.)
- Calling on various Pharmacy’s
- Check stock levels, do orders and push for increasing of items
- Merchandising, ensure visibility of Products and current stock levels.
- Overseeing a number of merchandisers, to make sure shelves are
- Fully stocked and properly promoted.
- Ensuring Customer service is satisfactory and solving any problems or queries they may have
Food Services : Telesales / Sales Representati From 2000-05 To 2001-12
Duties
- Data Capturing
- Customer Liaison
- Cold Calling – making appointments for representatives
- Daily phoning current customer base for orders
- Processing of orders and then invoices
- Informing Clients of back orders and out of stocks.
- Increasing customer baskets by offering / pushing new or more
- Items.
- Basic Administration
- Enquiries
- Printing and Faxing of Invoices
- Admin Side of Deliveries
- Authorize delivery of goods
- Switchboard operation, typing, filling
- Responsible for training of new telesales persons in the above named duties of position.
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